Contact Occidente Movil Customer Service

Why should I report an Issue with Occidente Movil?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TodoMovil HN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. veo que se trata de un problema de la app en sí, ya que otros usuarios tienen el mismo problema, lamentable ya que no se puede hacer uso de la app.La app no funciona, solo reporta error sin explicar la causa.Nice ImprovementsDebería estar disponible 24h! No es posible que nunca funcione o que ya sea el medio día y no se pueda usar... Actualicense, inviertan en mejorar esta App!Esta aplicacion parece haver sido codificada por un niño de kinder, que soprendente la ineptitud del programador y de quien aprovo tal porqueria para sus usuarios.

2. Pero bueno que se puede esperar de un Banco y de sus operarios.Han mejorado bastante, sería bueno que agregaran la opción de transferir a otros bancosNo se ve quien es el dueño de la cuenta aquien uno deposita o le depositan, deberían mejorar eso.

3. No support from bank staff.Easy to useThe worst app ever"se exedió el numero de intentos de pin".

4. Por lo demás esta bien la app.

1. Fix Occidente Movil Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Occidente Movil: Restarting the app will resolve most errors.
2. Update the Occidente Movil App. Here is how:
   1. On Android goto PlayStore » Search for "Occidente Movil" » Open Occidente Movil » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Occidente Movil » click "UPDATE".
3. Clear Occidente Movil app cache: Clearing cached data will force your app to retrieve the latest data directly from Occidente Movil servers.
   1. On Android, goto Settings » Apps » Select "Occidente Movil" » click Storage » click "Clear Cache".
4. Check Occidente Movil app permissions. If any of these permissions required to use your device's features are disenabled, Occidente Movil might not work.
5. Uninstall and reinstall Occidente Movil. If nothing else has worked, completely uninstall Occidente Movil then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Occidente Movil not working

2. Fix Occidente Movil Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Occidente Movil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Occidente Movil not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Occidente Movil may not be able to connect to the Internet when running in the background.