Published by TMC HealthCare on Nov 10, 2023

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Why should I report an Issue with TMC Now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TMC HealthCare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TMC Now Customer Insights

1. It wasted 45 minutes of my time, increased my stress levels and vitals and still had to call in my food and wait 90mins, yes, one hour, 30 mins.Downloaded it for the "TMC Eats" thing that they keep promoting... THAT DOESN'T EXIST APPARENTLY!!! Don't waste your time with this app that LITERALLY DOES NOTHING, just use the stupid room phone and deal with the super grumpy cafeteria staff that make you feel bad for being hungry and bedridden.

2. It needs your name, DOB, address, height, weight, medications, pre-existing conditions, payment information, access to your files, mic, camera... Just don't.I don't know who made this app but it sure doesn't get anywhere! you can put your information in and the next thing it does is tell you to change or save it, you can never get anywhere you can't get any visits by the time you get through to anybody you'll be long dead if you actually needed psych help so don't even bother downloading it!Horrible.

3. DON'T GET IT FOR TMC EATS! It truly doesn't exist on the app, and it takes forever to sign up.

4. Seriously the app is a good indicator of the over all TMC experience, a disappointing lie with substandard tools, thinking, and care.Unfair to must choose 1 star...negative 10 is more reasonable.

5. It is not what is advertised.Insulting that when you call to order food you are bombarded that this garbage app is faster.

6. "TMC Eats" is touted everywhere as the easy way to deal with the cafeteria.

7. I was trying to avoid having to go to urgent care but I guess I'm going to have to go anywayStill months later, a useless app.

8. This is the only tmc app and it wants me to sign up for all kinds of crapbto connect with the hospital and doctors.

9. 😠😤🙄☹️Rejects passwords, but doesn't say what the password requirements are.

10. POS app did nothing it was supposed to for TMC Eats.

11. Doesnt have anything to do with TMC Eats.I can't use this.

Steps to Troubleshoot & Fix TMC Now Issues

1. Fix TMC Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TMC Now: Restarting the app will resolve most errors.
  2. Update the TMC Now App. Here is how:
    1. On Android goto PlayStore » Search for "TMC Now" » Open TMC Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TMC Now » click "UPDATE".
  3. Clear TMC Now app cache: Clearing cached data will force your app to retrieve the latest data directly from TMC Now servers.
    1. On Android, goto Settings » Apps » Select "TMC Now" » click Storage » click "Clear Cache".
  4. Check TMC Now app permissions. If any of these permissions required to use your device's features are disenabled, TMC Now might not work.
  5. Uninstall and reinstall TMC Now. If nothing else has worked, completely uninstall TMC Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TMC Now not working


2. Fix TMC Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TMC Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TMC Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TMC Now may not be able to connect to the Internet when running in the background.

Reported Issues