Contact The Luxury Closet Customer Service

Why should I report an Issue with The Luxury Closet - Buy & Sell?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Luxury Closet to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Luxury Closet is home to over 300+ fashion brands, including heritage houses and contemporary labels. - Iconic names like Louis Vuitton, Burberry, Hermès, Chanel, Gucci, Balenciaga, Rolex and Cartier. - Celebrity-favourites like Céline, Dior, Versace, Fendi, Christian Louboutin and Valentino. - Streetwear and athleisure giants such as Adidas, OFF-WHITE, Supreme, Yeezy, and Nike. - Chanel Flap bag, Lady Dior, Louis Vuitton Neverfull, Céline Luggage tote, Gucci Marmont, Hermès Birkin and Goyard totes. - Rolex Datejust, Hublot Big Bang, Cartier Tank, and TAG Heuer Formula 1. - Balenciaga Triple S, Yeezy Boost 350, Valentino Rockstud, Gucci Ace, and Manolo Blahnik Hangisi. - Cartier LOVE, Return to Tiffany, Bvlgari B.

2. With this, you get the opportunity to renew your closet and enjoy new trends! - Find vintage pieces, coveted but discontinued styles, and special limited editions at discounted rates. - Enjoy a number of exclusively curated sales with BRAND NEW products from high-end labels. - Have the most seamless shopping experience with quick and easy checkouts, thanks to the multiple payment methods we accept: COD, Bank Transfer, Credit Card, and PayPal. - Earn TLC Cash as cashback reward every time you shop with us.

3. Other than catering to discerning individuals in the Middle East, The Luxury Closet accepts and ships authentic luxury items to 90+ countries that span Asia, North America, Africa, South America, Australia, Europe, and Oceania. - AUTHENTICITY GUARANTEED!

4. Now you don’t have to break the bank every time you want to splurge on a designer piece; instead, you can pay a sweet visit to the TLC App and buy authentic luxury creations at rates much lower than the original retail price.

5. The Luxury Closet is a platform where you can SELL and BUY the most extensive range of new and pre-loved designer creations from leading luxury fashion brands.

6. The Luxury Closet is a marketplace to dive deep into the world of high-end products from top designers across the globe.

7. With a deep understanding of the pre-loved luxury industry since 2011, The Luxury Closet is a market leader in the Middle East.

8. Whether you want to purge those stylish wardrobes and make way for the new or have changed your mind about a spontaneous purchase, The Luxury Closet is the place for you.

9. Whether they are new or well-used, we authenticate and list your products to offer them global exposure to our vast buyer audience. - VIP Concierge Service that ensures a high-end experience. - Authentication, a professional photoshoot and managing sale status.

10. We accept a range of luxury items across clothing, fine jewelry, shoes, handbags, watches, and accessories.

11. Buying and selling on TLC App is surprisingly easy and hassle-free with a user-friendly interface, smooth payment procedure, and a responsive, solution-finding customer service team.

1. Thank you.Awful experience dealing with the luxury closet! Been waiting for my payout since 11 January!!! After the 5th time calling them one and half week ago, the lady said that she would personally take care of ensuring that I get my money.

2. Went back to desktop but there you cant zoom into pictures .... annoying as its the most important thing to be able to look at items quickly...Excellent customer service.

3. What you see is what you get.Good app but would like to see it simpler to be able to search for your preferred brands on the home page rather than having to click brands then you get taken somewhere else before having to find where you can input your brand in the search.They are so slow in everything.

4. If you're a seller, they sell your item at highest price and your pay out is really low compared to the selling price hence if you're the buyer, you're buying the item at the highest price with lowest value of the item.

5. Unfortunately the images take ages to load and the image quality looks horrible when clicking into the product! Not sure why as when I had my iPhone it was perfect.

6. This is second hand goods it should be at a low affordable prices so items can be affordable to everyone.It is one of my daily activities.

7. There are plenty of better apps out there don't waste your money on an app that has zero customer service.Great app.

8. I sold 5 items and each time I have to beg for my payout, hence I asked her to return my items.

9. Till now she didn't call neither did I get my money or items back.

10. I called them 4 times and their customer service is so incompetent and horrible they do nothing.

11. On Snapdeal though, the prices are reasonable and the delivery and shipping fees are free.

1. Fix The Luxury Closet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Luxury Closet: Restarting the app will resolve most errors.
2. Update the The Luxury Closet App. Here is how:
   1. On Android goto PlayStore » Search for "The Luxury Closet" » Open The Luxury Closet - Buy & Sell » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Luxury Closet » click "UPDATE".
3. Clear The Luxury Closet - Buy & Sell app cache: Clearing cached data will force your app to retrieve the latest data directly from The Luxury Closet servers.
   1. On Android, goto Settings » Apps » Select "The Luxury Closet - Buy & Sell" » click Storage » click "Clear Cache".
4. Check The Luxury Closet app permissions. If any of these permissions required to use your device's features are disenabled, The Luxury Closet might not work.
5. Uninstall and reinstall The Luxury Closet. If nothing else has worked, completely uninstall The Luxury Closet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Luxury Closet not working

2. Fix The Luxury Closet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Luxury Closet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Luxury Closet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Luxury Closet may not be able to connect to the Internet when running in the background.