Contact The Children's Place Customer Service

Why should I report an Issue with The Children's Place?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Children's Place, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Children’s Place app is here with a NEW look and even more features that make shopping our retail family of brands better than ever!

2. The Children’s Place – all the toddler-to-big kid clothing (dresses, shirts, shoes, uniforms, jackets, coats, sweaters & more!

1. Please improve the responsiveness of the app.The app is great for browsing and searching and adding items to your bag but once you go to update your bag, either to change a quantity, save an item for later or remove it, it takes forever.

2. Everything else is great.Love the app but one recommendation I would give is to be able to select multiple size to the bag at one time selection.

3. I've been trying to place an order for a month, but the app is so slow I get frustrated and move on with my day because I don't have hours to try to buy some shorts.

4. It could have been a glitch but ridiculously frustrating as I needed to pick up the clothes right away and there was limited stock.their sale online was incredible!! That's the only reason it got two stars.

5. They say you can make a return, but i hate doing returns, so its a definite double, triple and quadruple check before i place my order.

6. I have the hardest time trying to access my credit account that it's just frustrating.

7. They keep "fixing" things, but they're not fixing any of the real problems.Overall, the look and feel of the application is great.

8. Love the clothes for children and complete outfits available.this app freezes alot.

9. thanks for the great discounts!I like the layout of the app, but it is sssslllllooooowwww! I have learnt to let it complete its processing before tapping again.

10. I've attempted to reach customer service via chat just to ALWAYS get an error message in reference to the system being down, I've left contact information and have never heard from anyone.

11. Some instances, it's not very responsive no matter how great my internet connection may be... so I'm pretty sure it's the UI of the app.

1. Fix The Children's Place Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Children's Place: Restarting the app will resolve most errors.
2. Update the The Children's Place App. Here is how:
   1. On Android goto PlayStore » Search for "The Children's Place" » Open The Children's Place » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Children's Place » click "UPDATE".
3. Clear The Children's Place app cache: Clearing cached data will force your app to retrieve the latest data directly from The Children's Place servers.
   1. On Android, goto Settings » Apps » Select "The Children's Place" » click Storage » click "Clear Cache".
4. Check The Children's Place app permissions. If any of these permissions required to use your device's features are disenabled, The Children's Place might not work.
5. Uninstall and reinstall The Children's Place. If nothing else has worked, completely uninstall The Children's Place then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Children's Place not working

2. Fix The Children's Place Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Children's Place be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Children's Place not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Children's Place may not be able to connect to the Internet when running in the background.