Published by Depop on Dec 12, 2024

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Why should I report an Issue with Depop - Buy & Sell Clothes App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Depop to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Depop - Buy & Sell Clothes App image 1 contact Depop - Buy & Sell Clothes App image 2

About Depop - Buy & Sell Clothes App

1. Whether you're looking for the next big independent designer, rare sneakers or your new favorite pair of vintage jeans or boots – Depop is the e-commerce marketplace to find it.

2. Unlike other clothes shopping websites, marketplaces, clothing apps and selling apps, you’re part of a global fashion community of inspiration and creativity as soon as you join us.

3. From preowned clothes and designer clothing to retro sneakers, boots, shoes and jewelry – you'll find what you're looking for from our diverse community.

4. By buying and selling preowned stock on Depop and keeping outfits in circulation, you’re helping reduce fashion waste and helping to champion small businesses.

5. No matter what your style or fashion taste is, you can buy and sell it on Depop.

6. Offer up and sell preloved stock on Depop with your own thrift store and make money to buy your next look.

7. Browse Depop's streetwear fashion picks and search for must-have items.

8. Discover everything from sneakers, boots and shoes to jewelry, accessories and men's and women's clothing.

9. If you're into clothes and style, then start online shopping on Depop.

10. Depop is the fashion marketplace where you can explore your style.

11. Sell clothes on Depop, make money to buy your next look, and sell them again when you're done.

Depop Customer Insights

1. But, my only complaint is that when a buyer pays with PayPal, your PayPal account must be verified in order to view the shipping label and verifying your account takes 3-10 days.. It's inconvenient for the seller and the buyer.

2. The customer service is very nice and helpful, there's a wide variety of styles and vintage, shipping and buying items is a easy experienced.

3. The selection of stuff to buy is awesome but if I can't correct my shipping address I can't buy anything.This app is my go-to for buying used clothing, but everything about it is a mess.

4. I like their filtering options! I wish there were even more style & color options, and the ability to enter in a brand name that they might not have formally listed.I've used this app for a while to buy and sell.

5. They don't offer Media Mail shipping and don't offers international shipping options.

6. A major revamp of the app should be necessary, honestly.in theory, this app is great, but in execution, it's a buggy nightmare.

7. No way to make sections, offer variations etc.Tried to correct my incorrect address and couldn't.

8. I can see past orders that were successful but my last four I cannot add tracking and show I shipped it.

9. I'll keep the app for thrifting, but really wish it worked better.I had a difficult time logging into the app.

10. They have some major functionality issues with photos, updating posts, etc, that make the seller experience pretty painful.

11. Tried to get help through they app and there is no option for that.OK, I think Depop is probably the best online thrift store I've ever shopped at.

Steps to Troubleshoot & Fix Depop Issues

1. Fix Depop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Depop: Restarting the app will resolve most errors.
  2. Update the Depop App. Here is how:
    1. On Android goto PlayStore » Search for "Depop" » Open Depop - Buy & Sell Clothes App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Depop » click "UPDATE".
  3. Clear Depop - Buy & Sell Clothes App app cache: Clearing cached data will force your app to retrieve the latest data directly from Depop servers.
    1. On Android, goto Settings » Apps » Select "Depop - Buy & Sell Clothes App" » click Storage » click "Clear Cache".
  4. Check Depop app permissions. If any of these permissions required to use your device's features are disenabled, Depop might not work.
  5. Uninstall and reinstall Depop. If nothing else has worked, completely uninstall Depop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Depop not working


2. Fix Depop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Depop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Depop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Depop may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,
    I don't need to use the services of depop anymore so that is why I want my account to be deleted.
    Thanks for understanding.

    — by Nikol 3 years ago