Contact Reebonz Customer Service

Why should I report an Issue with Reebonz: Your World of Luxury?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Reebonz Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Step inside your world of luxury with the leading online luxury retailer for buying and selling the widest range of designer pieces. REEBONZ.

2. COM is your ultimate shopping destination, providing access to over 150,000 luxury products across 550 brands globally today.

3. The Reebonz app is now compatible with tablet, landing you at the epicentre of fashion whilst making your shopping easier and even more exciting. • Shopping for someone else?

4. The world of luxury is now in the palm of your hand, download the Reebonz app now! Got any questions?

5. Get instant access to the season’s latest arrivals and browse curated sale events daily at up to 70% off!

6. Drop us a note at: concierge@reebonz.

1. I am getting so annoyed and frustrated! I love Reebonz but this super11sale is happening and every time i get on the app, they ask me to sign in again and again and again even though ive already signed in on the app, and signed in every time the pop up appears and i still don't get to view the listings! I am soo annoyed i want to throw my phone.Didn't tell me item was out of stock, I had to contact them to ask why it hadn't been shipped.

2. Eventually they replied saying that more stock would be arriving in 1-2 weeks, a week later informed me that item was actually sold out and I would get a refund in up to 14 days!! Responded by telling them I'd better be refunded sooner than that and 2 days later got a message to say I'd been refunded.

3. But can u guys have a feature that gives the customer some kind of 'alert' the items in their wishlist is on sale? Sometimes we are looking for specific things and just add them on wishlist and don't just buy for the sake of having a new handbag.

4. I have consigned and sold items under White Glove, but payout has been pending since April 2021 when it is stated to be within 20 Business Days.

5. Thanks.Wishlist most all the time couldn't open... only appear as white blank and doesn't even have a button to return back... the application force to close it.

6. There are many better brands/apps out there offering the same, so think twice!This app is so annoying! Is Reebonz shutting down? I can never access app ever since couple of years back and still..... If this app is redundant and can't be bothered to maintain app healthy condition then remove it completely.

7. Reebonz Concierge did not even bother to reply emails or whatsapp messages over time.

8. Why leave a useless app for user to download for nothing???Hi, app ia always restarting recently even though I just updated and now whenever I view my shopping cart, the entire app just shut down.

9. For a site selling luxury goods I would have expected better customer care.

10. Have deleted app.Beware if you are looking to consign items or buy anything! You might just be scammed by this company.

11. Thank you.Untrusted Bought phillips lim bag, payed, then they cancelled and process the refund.

1. Fix Reebonz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Reebonz: Restarting the app will resolve most errors.
2. Update the Reebonz App. Here is how:
   1. On Android goto PlayStore » Search for "Reebonz" » Open Reebonz: Your World of Luxury » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reebonz » click "UPDATE".
3. Clear Reebonz: Your World of Luxury app cache: Clearing cached data will force your app to retrieve the latest data directly from Reebonz servers.
   1. On Android, goto Settings » Apps » Select "Reebonz: Your World of Luxury" » click Storage » click "Clear Cache".
4. Check Reebonz app permissions. If any of these permissions required to use your device's features are disenabled, Reebonz might not work.
5. Uninstall and reinstall Reebonz. If nothing else has worked, completely uninstall Reebonz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Reebonz not working

2. Fix Reebonz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Reebonz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Reebonz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Reebonz may not be able to connect to the Internet when running in the background.