Published by The Fresh Market on Nov 7, 2023

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Why should I report an Issue with The Fresh Market?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Fresh Market to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Fresh Market

1. Browse your local store’s items, from exceptional meat and seafood to seasonal produce, easy meals and entertaining essentials.

2. Make lists you can’t lose, so you’ll never forget an item (like that lime you needed for your famous guacamole).

3. Build shopping lists, check out weekly specials and more.

4. We’ve also made it easy for you to share your lists with others.

5. Explore new items, delicious favorites and more.

6. Discover all your favorite foods, all in one place!

7. You’ll never shop The Fresh Market the same way again!

8. Look up items via barcode to see if we carry them.

9. Easily re-order your favorite products for delivery.

10. Stay up to date on the latest weekly features and deals.

The Fresh Market Customer Insights

1. Finally, app doesn't seem connected to inventory, so you order things they don't even have which is annoying.As noted above app defaults to Greensboro, I read your comment, when I use dropdown menu and touch Greensboro, it keeps opening window to either place order, delivery or pick up I do not get a dropdown window to open cities I've deleted and reinstalled app over and over.

2. Every single time I order, I get a text with a link and every time I click it I am taken to a web page that always says "there was a problem loading this page." If I click pickup details in the app, the exact same thing happens.

3. Don't waste your time subscribing to the rewards club if you're a pescatarian because there are no deals on fish only meat and potatoes.Ordering is easy.

4. They must be getting paid a lot for displaying sponsored products because they give that a higher priority than showing the customer what they ask for.New version has a terrible search engine.

5. For example, when ordering meat, you have no way of knowing whether you are offering 4 pork chops or 4 lbs of pork chops and no place to indicate it as a comment.

6. I've just spent 5 minutes trying to find these things and still haven't found the meal deals.Not a very helpful app.

7. When you tap the icon showing the number of items you have ordered, so as to know amount, it often takes repeated tries to get it to work.

8. The one star isn't for the basic functionality of the app, which is to order groceries, that works fine.

9. In the app itself there's a section for "notification preferences", but this is only for what emails you receive! This kind of shady stuff isn't ok anymore, Fresh Market!Completely messed up the old app.

10. when searching for items the go to next page button hides under the + icon to add a new item.

11. no concrete way to add ebt card to payment option as the ebt I have doesn't have expiry or cvv info so this app rejects it for missing cvv/expiry.

Steps to Troubleshoot & Fix The Fresh Market Issues

1. Fix The Fresh Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Fresh Market: Restarting the app will resolve most errors.
  2. Update the The Fresh Market App. Here is how:
    1. On Android goto PlayStore » Search for "The Fresh Market" » Open The Fresh Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Fresh Market » click "UPDATE".
  3. Clear The Fresh Market app cache: Clearing cached data will force your app to retrieve the latest data directly from The Fresh Market servers.
    1. On Android, goto Settings » Apps » Select "The Fresh Market" » click Storage » click "Clear Cache".
  4. Check The Fresh Market app permissions. If any of these permissions required to use your device's features are disenabled, The Fresh Market might not work.
  5. Uninstall and reinstall The Fresh Market. If nothing else has worked, completely uninstall The Fresh Market then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Fresh Market not working


2. Fix The Fresh Market Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Fresh Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Fresh Market not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Fresh Market may not be able to connect to the Internet when running in the background.

Reported Issues