Published by Jubilant Foodworks on Nov 8, 2024

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Why should I report an Issue with Domino's Pizza - Food Delivery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jubilant Foodworks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Domino's Pizza - Food Delivery image 1 contact Domino's Pizza - Food Delivery image 2

About Domino's Pizza - Food Delivery

1. - Explore the menu for your favourite veg & non-veg pizzas, sides, pizza mania, meals & combos and desserts too. - Skip the queue and order food while Dinning in or Takeaway. - Order Food on Train – A collaboration with IRCTC allows you to choose the ‘Deliver on Train’ option for ease of travel (conditions apply).

2. You can also check exciting deals & offers available on credit/debit cards like - HDFC, ICICI, SBI, AMEX, etc. - Customize orders with ease - Choose different toppings on a variety of pizza options and customize them exactly how you would like them. - One-click reorder - Liked your previous order? - Train ordering - A collaboration with IRCTC allows you to choose the "Deliver on Train" option for ease of travel (conditions apply).

3. Pizza delivery is made easy as you can now order varieties of veg and non-veg pizzas directly from the Domino's app. On India's no. 1 food delivery app, you can make your pizza order from nearby restaurants across 380+ cities.

4. Order food on the train and get pizza delivery now a few steps away. - Search for "pizza near me", and pizza delivery near me like terms on Play Store.

5. Download Domino's app, all you will have to do is search for the Domino's app or Pizza delivery app on the Play Store or Apple Store and press on install.

6. You can also order your domino - pizza from Swiggy and Zomato.

7. Order your Pizza on your seat while travelling with Indian Railways.

8. Zero Contact Delivery policy has also put people's minds at ease as they are not worried about contracting germs or other illnesses as they do not have to come in direct contact with the delivery agent.

9. However, the classic series of veg pizzas such as Margherita pizza with a choice of crust and toppings too.

10. From chicken wings to Paratha pizza, from tangy dips to stuffed garlic bread- everything is just a click away.

11. People are more hesitant to leave the comforts of their homes and, therefore, the traffic on food delivery app has been increasing.

Domino's Pizza Customer Insights

1. We will check and get back to you but still no one has contacted.The management is just poor , shops are just misusing the trusts on the app , and about the app is that why do you need to display items that are out of stock ... I have ordered pizza and cheese shots and prepaid...they said it is out of stock and refund will be done...I also had contacted the store and they said my refund will be done by now but it's been 4days and i still didn't recieve my refund...the Worst experienceCompletely disappointed.

2. Not at all recommended.Worst experience.. Delivery boy is too late to deliver the order and also he didn't come to the exact location.

3. They deliver each order whenever they want after 3-4 hrs in spite of their 30 min delivery policy and when I try to ask for a refund they say the are gonna call though I haven't received it in ages.

4. Order delivered after 1.5 hrs with worst box condition.This app has become worst in User Experience.

5. Can't even raise a concern about the order in their app probably cuz they still wanna get paid even for their terrible service.

6. If you want to contact the delivery agent, the number doesn't connect and just keep saying verifying your details over and over again.

7. NEVER GONNA USE IT AGAIN.The address was out of service location so I changed and selected items and then proceeded to payment where it said something wrong.

8. While adding sides on the cart page, app does not show more details of the item, such as classic garlic bread.

9. I placed an order more than an hour ago and a delivery partner was assigned more than 30 mins ago.

10. Please improve your service.I don't have an option to put negative rating, that's the only reason I gave one star.

11. If app can show more details of the side on the cart page itself, it would be more easy.I do not even wish to give it a single star.

Steps to Troubleshoot & Fix Domino's Pizza Issues

1. Fix Domino's Pizza Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Domino's Pizza: Restarting the app will resolve most errors.
  2. Update the Domino's Pizza App. Here is how:
    1. On Android goto PlayStore » Search for "Domino's Pizza" » Open Domino's Pizza - Food Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Domino's Pizza » click "UPDATE".
  3. Clear Domino's Pizza - Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Domino's Pizza servers.
    1. On Android, goto Settings » Apps » Select "Domino's Pizza - Food Delivery" » click Storage » click "Clear Cache".
  4. Check Domino's Pizza app permissions. If any of these permissions required to use your device's features are disenabled, Domino's Pizza might not work.
  5. Uninstall and reinstall Domino's Pizza. If nothing else has worked, completely uninstall Domino's Pizza then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Domino's Pizza not working


2. Fix Domino's Pizza Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Domino's Pizza be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Domino's Pizza not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Domino's Pizza may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi
    I would like to request that all my data relating to Dominos is removed in accordance to the GDPR regulations. I would like written confirmations and proof that your process has been completed.
    I have the right to be removed and if this is not completed in accordance with GDPR you will be in breach of this and will be penalised by a fine or 4% of your annual turnover.

    — by John Thompson 3 years ago

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