Contact Rook Coffee App Customer Service

Why should I report an Issue with Rook Coffee App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Craver Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Rook CoffeeWhen childhood friends Holly and Shawn stepped away from their old careers and started Rook Coffee in 2010, they wanted to make people feel special.

2. Since the beginning, in that 300-square-foot shack, Rook has strived to offer specialty coffees that inspire genuine, human connections.

1. Cannot use gift card for payment if it will not cover the full total of the bill, cannot enter discount codes, if too busy they will just turn off the app making it seem like they're closed instead of having a "too busy to order" message.

2. You still cannot see your gift card balance for those loaded to the app and you are also unable to use those amounts when less than your order total.

3. There should be a message that pops up giving the app user a reason for why they can't place their order at that time.Always exceptional service.

4. Also, once the order is done and you hit pay, it requires your to select an option for tip (even if that amount is $0) and then requires you to confirm the amount AGAIN before placing the order.

5. Needs to be architects to the pages don't take seconds to load the whole premise of an app is as convenient yes we can place orders but you almost have to pull over to wait for the app to load to be able to check out.

6. There are a LOT of options in this app and that's good for truly customizing your order, but I find them a little cumbersome.

7. Hoping the coffee shop reads the notes, since those options were missing.Most of us are ordering while we're in the car and the app is simply so slow.

8. So you hit pay, select a tip, then pay again... It's a little extra.This is one of those really good no BS apps where the user interface and the experience is so streamlined that you don't even realize you're actually in an app.

9. Good coffee though..App works most of the time, but was glitchy more in the beginning.

10. Can get crowded during the summer months but the app makes it super easy to avoid tough clientele.

11. I have enough points to get a coffee, but the app is only letting me redeem something of more point value (food).

1. Fix Rook Coffee App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rook Coffee App: Restarting the app will resolve most errors.
2. Update the Rook Coffee App App. Here is how:
   1. On Android goto PlayStore » Search for "Rook Coffee App" » Open Rook Coffee App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rook Coffee App » click "UPDATE".
3. Clear Rook Coffee App app cache: Clearing cached data will force your app to retrieve the latest data directly from Rook Coffee App servers.
   1. On Android, goto Settings » Apps » Select "Rook Coffee App" » click Storage » click "Clear Cache".
4. Check Rook Coffee App app permissions. If any of these permissions required to use your device's features are disenabled, Rook Coffee App might not work.
5. Uninstall and reinstall Rook Coffee App. If nothing else has worked, completely uninstall Rook Coffee App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rook Coffee App not working

2. Fix Rook Coffee App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rook Coffee App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rook Coffee App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rook Coffee App may not be able to connect to the Internet when running in the background.