Contact Black and Customer Service

Why should I report an Issue with Black and Mobile:The Culture Delivered?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Black and Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'll keep checking back to see if it's resolve.EDIT: Just downloaded the new app and it's much improved! Just want to flag an error with the new iteration of the app that I've been experiencing (and it could just be me/my Android phone): When I clicked on something to order, I got a message saying, "We are facing some difficulty in loading the product you selected." (This is for Philadelphia restaurants, btw.) The previous app had some trouble with checkout, so I'm hoping the new app and my phone can get along eventually!Not good ar all.

2. The next few times the service/delivery was perfect (except the one time my order was all pused to the side of the containers because of the way the delivery person rode with it on his bike) The last 3 times I tried to order the screen gets stuck on 'loading your cart' I've uninstalled and re-installed the app twice.

3. I can select a restaurant and order items but when I hit the button to go to the cart, it just sits on the loading cart screen.

4. Then, when I'm finally able to select a restaurant, and I order.. I can't check out because it won't load my cart.

5. Many times I have tried to order food from BAM and I cannot because there is no menu appearing when I tap on any of the available businesses.

6. I tried to wait for you to get the kinks out but.... Only one local restaurant even had ANY pictures.Ordered from this app a couple of times.

7. I really like the concept and supporting black businesses but how can I continue supporting when there have been constant problems with the application over the last few months?.

8. Trying to support but getting frustrated Update: I've done what they've asked and the same issue is still happening.

9. It gets stuck at loading the cart.

10. The 1st time it took 3 hours to have my food delivered.

11. Can't place an order from ANY of the restaurants in Detroit.

1. Fix Black and Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Black and: Restarting the app will resolve most errors.
2. Update the Black and App. Here is how:
   1. On Android goto PlayStore » Search for "Black and" » Open Black and Mobile:The Culture Delivered » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black and » click "UPDATE".
3. Clear Black and Mobile:The Culture Delivered app cache: Clearing cached data will force your app to retrieve the latest data directly from Black and servers.
   1. On Android, goto Settings » Apps » Select "Black and Mobile:The Culture Delivered" » click Storage » click "Clear Cache".
4. Check Black and app permissions. If any of these permissions required to use your device's features are disenabled, Black and might not work.
5. Uninstall and reinstall Black and. If nothing else has worked, completely uninstall Black and then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Black and not working

2. Fix Black and Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Black and be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Black and not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Black and may not be able to connect to the Internet when running in the background.