Published by The Kroger Co.

Report an issue with King Soopers Fresh.
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Why should I report an Issue with King Soopers Fresh?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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King Soopers Fresh Customer Insights

1. Listed stores 7 or more miles away.Not the app you wantWint locate the store I'm standing inHorrible!Very poor app.

2. I want to see sales, coupon adsUnable to put in my store.

3. is not compatible with my device.

4. Its not doing anything.

Steps to Troubleshoot & Fix King Soopers Fresh Issues

1. Fix King Soopers Fresh Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart King Soopers Fresh: Restarting the app will resolve most errors.
  2. Update the King Soopers Fresh App. Here is how:
    1. On Android goto PlayStore » Search for "King Soopers Fresh" » Open King Soopers Fresh » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for King Soopers Fresh » click "UPDATE".
  3. Clear King Soopers Fresh app cache: Clearing cached data will force your app to retrieve the latest data directly from King Soopers Fresh servers.
    1. On Android, goto Settings » Apps » Select "King Soopers Fresh" » click Storage » click "Clear Cache".
  4. Check King Soopers Fresh app permissions. If any of these permissions required to use your device's features are disenabled, King Soopers Fresh might not work.
  5. Uninstall and reinstall King Soopers Fresh. If nothing else has worked, completely uninstall King Soopers Fresh then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing King Soopers Fresh not working


2. Fix King Soopers Fresh Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make King Soopers Fresh be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to King Soopers Fresh not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, King Soopers Fresh may not be able to connect to the Internet when running in the background.

Reported Issues