Contact MEATER Customer Service

Why should I report an Issue with MEATER® Smart Meat Thermometer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apption Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Simply select the type of meat, cut, and cook you want in the MEATER® app, then sit back and relax as perfect results are achieved. * For veteran chefs, fully customizable cooking and alert options are available to give you total control over your cooking experience. * Access your complete cooking history with ‘Previous Cooks’ so you can repeat your favorites whenever you want. * Check your cook progress on your Wear OS smartwatch.

2. All of the electronics are contained inside the MEATER® probe, eliminating the need for any external wires. * Easily connect up to four MEATER® probes at once to cook every steak exactly the way each person likes them. * The smart Guided Cook™ system lets you know how long to cook your food, when to remove it from heat, and how long to let it rest.

3. This way, you can stop watching your food cook, giving you more time to focus on the things that matter the most to you. * Unlike other smart meat thermometers, MEATER® is completely wireless!

4. Using patented software algorithms, the MEATER® app will give you cook time estimates, and guide you towards the juiciest steak, chicken, turkey, fish or other cut of meat that you've ever cooked.

5. MEATER® is the world’s first Wireless Smart Meat Thermometer that can help you cook meats perfectly every time.

6. The MEATER® app, together with the MEATER® meat thermometer (sold separately at ) will change the way you cook your meals, and make it a new and exciting experience.

7. It’s time to break free from the kitchen or grill and let the MEATER® app monitor your food for you.

8. Check out meals cooked with MEATER® by searching the hashtag #meatermade, and don't forget to use the hashtag when you share your own cooks online!

9. This app requires at least one MEATER® probe to operate (sold separately at ).

10. When your food is ready, you'll receive audio and visual notifications on your smart device.

11. The MEATER® app supports all Android devices with Bluetooth® LE (Bluetooth® Smart) support, running Android 8 and Wear OS 3 or later.

1. Re-pairing, changing batteries, reinstalling app; I've tried everything and nothing fixes the connectivity of the probe.Worked well the first time I used it.

2. It takes a while to connect, the estimate remaining time randomly changes from a reasonable time to 14+ hours, and I periodically get repeat notifications every few seconds reminding me that Meater is on.

3. My first cook, the probe connected directly to my phone, which wasn't a great experience.

4. That pushed me over the edge to finally write this review.I have had my MEATER probe for approximately 3-4 years with almost little to no issues except the occasional disconnect.

5. Every use first starts with 15 minutes with trying to get the probe to connect, even though everything is literal inches from eachother.

6. Even tried to disconnect the probe and now it won't connect at all.It's a cool product and when it works, it's really useful.

7. happy with accuracy, disappointed with connectivity.. tired of plugging and unplugging probe to get things to connect.

8. After reading all of the recent reviews I strongly believe it is time for MEATER to either figure it out or start losing customers.

9. Every couple of minutes I'll check my phone for an update only to have the "No Meater Connected" screen.

10. but after I learned to link to the charging dock instead it works much better! And the meater link wifi feature is awesome! I just happened to have an old phone I can leave next to the smoker.

11. It loses connection all the time with the thermometer, whether you have the Bluetooth connection or the meater+ block.

1. Fix MEATER Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MEATER: Restarting the app will resolve most errors.
2. Update the MEATER App. Here is how:
   1. On Android goto PlayStore » Search for "MEATER" » Open MEATER® Smart Meat Thermometer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MEATER » click "UPDATE".
3. Clear MEATER® Smart Meat Thermometer app cache: Clearing cached data will force your app to retrieve the latest data directly from MEATER servers.
   1. On Android, goto Settings » Apps » Select "MEATER® Smart Meat Thermometer" » click Storage » click "Clear Cache".
4. Check MEATER app permissions. If any of these permissions required to use your device's features are disenabled, MEATER might not work.
5. Uninstall and reinstall MEATER. If nothing else has worked, completely uninstall MEATER then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MEATER not working

2. Fix MEATER Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MEATER be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MEATER not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MEATER may not be able to connect to the Internet when running in the background.