Contact DoorDash Customer Service

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1. Both agents were great and were trying to be helpful; the second made sure the DashPass was canceled and refunded the charges.I wish there was an option to tip DASHER after an order was completed.

2. Not only that it has completely froze my phone to where the keyboard doesn't even pop up! I no longer have any confidence in this app, and I suggest any people looking to order food go to Uber Eats instead!Prices are not the same as if you went to the the restaurant.

3. The only way I seem to be able to get these house brand items is to order from some place else and then double dash to get the thing I actually want from a different location.

4. I order a lot of certain franchise home brand goods that seem to not be offered at the location that Doordash always sends the dasher to.

5. And lastly, if I place an order that already comes up to $30 for 2 items that in person would be half that price, how dare you preset the tip to be $8 lmfao I'm not rich! How about y'all charge less in surcharges.

6. However, I have gotten a 40% code from doordash twice and both times my order was cancelled because "the driver had an unforseen issue" or something like that.

7. Example being on android, only 1 Buffalo Wild Wings is listed over 5 miles away, while iPhone has 3 listed with one of them being only 2.5 miles away.I do not recommend Doordash at all at this point.

8. I have just spent weeks getting emails about a payment failure for the DashPass that I never signed up for and had been canceled a month ago when I found the charge.

9. UberEATS has this option, which is great! So many times I tip Dashers for there to take forever and a day for delivery and/or have items come up missing for my orders.

10. Be having to watch that before finalizing the order.WORST APP EVER! I tried OVER AND OVER AND OVER again to add an item that I missed to my KFC order.

11. We've canceled Dashpass several times,but its still active, they try to charge us, it's declined, I try to cancel & they told me they can't bc my account has been inactive.

1. Fix DoorDash Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DoorDash: Restarting the app will resolve most errors.
2. Update the DoorDash App. Here is how:
   1. On Android goto PlayStore » Search for "DoorDash" » Open DoorDash - Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DoorDash » click "UPDATE".
3. Clear DoorDash - Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from DoorDash servers.
   1. On Android, goto Settings » Apps » Select "DoorDash - Food Delivery" » click Storage » click "Clear Cache".
4. Check DoorDash app permissions. If any of these permissions required to use your device's features are disenabled, DoorDash might not work.
5. Uninstall and reinstall DoorDash. If nothing else has worked, completely uninstall DoorDash then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DoorDash not working

2. Fix DoorDash Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DoorDash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DoorDash not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DoorDash may not be able to connect to the Internet when running in the background.