Contact Fresh KDS Customer Service

Why should I report an Issue with Fresh KDS - Kitchen Display?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fresh Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. API ] Access the Fresh KDS API to build a cloud-based integration and send orders to Fresh KDS from any other open system.

2. Manage your restaurant's customer orders efficiently with Fresh KDS — the #1 tablet-based Kitchen Display System (KDS) trusted by the best in hospitality.

3. Send orders to specific screens, print labels, hold or prioritize tickets and even send your guests custom SMS text messages - all from within the Fresh KDS app.

4. Fresh KDS has built-in integrations with Square, Square for Restaurants, Clover, Arryved, Infor, Linga, Talech, Union, Crowd Engage, Cuboh, Invu, Northstar, Olo, Poynt, RDY, SmartTab, ToGo Tech, and Clubspeed.

5. Or connect your Fresh KDS tablet to the internet to get orders with Crowd Engage, Invu, and plenty of others.

6. Set up your Fresh KDS tablet as a printer in your restaurant and bar EPOS / POS system or directly from the cloud via the internet with Square, Clover, and more.

7. WEBHOOKS ] Automate the information you send to another system based on a specific action - such as clearing orders from the screen.

8. SDK ] Build a network integration and send orders to Fresh KDS from a device on the local network.

9. Fresh KDS wireless display enables restaurant operators to optimize their kitchen production, facilitate in-store and e-commerce hand-offs, and introduce communication to all areas of the restaurant.

10. With Fresh KDS, all of your menu items, modifiers, and order types are shown on one screen so your cook and server can get orders out accurately.

11. Get a single source of information for everyone to access real-time transaction updates on what F&B needs to be prepared, allowing cooks to see what orders need to be filled. 1.

1. No connection problems, no mandatory hardware upgrades, this latest version of display options and screen customization is the best ever.Experience with this system was terrible, they out of the blue stopped support for their previous version, was told they sent emails but they are nowhere to be found, so after charging 10 dollars for that for 1/3 of a month it's no longer usable, while their new version is now double the price for what I can assume if it's as glitchy as previous versions isn't worth it.

2. Clean, simple display that looks great and does everything we need - multiple screens, print specific items by category, and shows how long orders have been waiting.The system is currently down and I've been getting the generic "we're taking this so seriously right now" response.

3. Customer service is next to zero and we've been stranded without a ticket printing system while running a busy restaurant.

4. Sad thing is - we had such high hopes.Frustrated no customer service been locked out I updated to the new version even changed my password still nothing.

5. Besides issues from today, it's an extremely glitchy app with very unhelpful customer service.I signed up with the promise of prompt customer support in this beta company.

6. Edit: I have been in constant contact for literally months with no fix in sight.The application works ... until it does not.

7. I have 4 stations three are working just fine on the older version but one is not the expo screen which is on the 2.18 version I have tried and tried get your s**t together.

8. Will be using this for the long term and upgrading with more stations as we growWorks like a charm - never tested support because the app works seamlessly.

9. When a display tablet is off, it cannot print the ticket, but pops an error in Square with an option to re-print.

10. Been communicating with tech support and nothing.

11. I even deleted and renewed my subscription nothing !Crashes and does not work with multiple screens even though settings is the same.

1. Fix Fresh KDS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fresh KDS: Restarting the app will resolve most errors.
2. Update the Fresh KDS App. Here is how:
   1. On Android goto PlayStore » Search for "Fresh KDS" » Open Fresh KDS - Kitchen Display » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fresh KDS » click "UPDATE".
3. Clear Fresh KDS - Kitchen Display app cache: Clearing cached data will force your app to retrieve the latest data directly from Fresh KDS servers.
   1. On Android, goto Settings » Apps » Select "Fresh KDS - Kitchen Display" » click Storage » click "Clear Cache".
4. Check Fresh KDS app permissions. If any of these permissions required to use your device's features are disenabled, Fresh KDS might not work.
5. Uninstall and reinstall Fresh KDS. If nothing else has worked, completely uninstall Fresh KDS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fresh KDS not working

2. Fix Fresh KDS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fresh KDS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fresh KDS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fresh KDS may not be able to connect to the Internet when running in the background.