Published by Woolworths Group

Report an issue with Woolworths Fresh.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Woolworths Fresh?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Woolworths Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Woolworths Fresh Customer Insights

1. It also sends alerts for recipe ideas but when you press on them it just takes you to the standard home page of the app with no indication of where these inspiring recipes may be found.Love that mag is online but it would be great if I could organise recipes that I bookmark, eg entrees, chicken, vegetarian, desserts, drinks etc.

2. I've searched for an exact title from the mag and it doesn't bring the recipe up, just a heap of totally unrelated recipes that in no way match my search.

3. Recipes have unecessary boxed scrolling, so there's unused space on screen while recipe is crammed into very small area.

4. Type in name of recipe and it just brings up a long list of recipes that you still have to scroll through to find the recipe.

5. Have already uninstalled it.waste of timeLooks OK to begin with.. Then, the current magazine told me to dowload app for this recipe but couldn't find it.

6. The search function is useless, the meals advertised in the physical magazine are not available, you can not access the home page as it only gives you the option to skip it.

7. When you're looking at a recipe and you hit the back button to bookmark it you actually lose the recipe and then can't find it again.

8. Good to have a issue index on right so you can get to a specific recipe, although would be better listed at top.

9. Difficult to navigate, and then you click on a recipe and I waited so long for it to download I gave up.

10. When you choose the recipe it just takes you to a tip screen.

11. Good to be able to bookmark for quick access from main menu later.I would love it if i could zoom into the sometimes tiny text.

Steps to Troubleshoot & Fix Woolworths Fresh Issues

1. Fix Woolworths Fresh Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Woolworths Fresh: Restarting the app will resolve most errors.
  2. Update the Woolworths Fresh App. Here is how:
    1. On Android goto PlayStore » Search for "Woolworths Fresh" » Open Woolworths Fresh » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Woolworths Fresh » click "UPDATE".
  3. Clear Woolworths Fresh app cache: Clearing cached data will force your app to retrieve the latest data directly from Woolworths Fresh servers.
    1. On Android, goto Settings » Apps » Select "Woolworths Fresh" » click Storage » click "Clear Cache".
  4. Check Woolworths Fresh app permissions. If any of these permissions required to use your device's features are disenabled, Woolworths Fresh might not work.
  5. Uninstall and reinstall Woolworths Fresh. If nothing else has worked, completely uninstall Woolworths Fresh then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Woolworths Fresh not working


2. Fix Woolworths Fresh Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Woolworths Fresh be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Woolworths Fresh not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Woolworths Fresh may not be able to connect to the Internet when running in the background.

Reported Issues