Contact Chipotle Customer Service

Why should I report an Issue with Chipotle - Fresh Food Fast?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chipotle Mexican Grill to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery. • Members bank points automatically for in-app orders. • In-person, scan the app to earn points and redeem rewards. • Redeem points on Food, Goods and Giving in the Rewards Exchange. • Set a favorite reward to track points as you go. • Get rewarded faster with extra point offers and early access to new menu items. • Oh, and let’s just say… we won’t forget you on your birthday. • Pick up quicker with mobile pickup shelves and Chipotlane. • Or, get your food delivery bought straight to your door. • Try tasty menu items you can only get in-app or online. • Get your faves faster with saved meals and recent orders. • Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations. • Low gift card balance?

2. Split the payment with another card. • See your sustainability impact with Real Foodprint metrics. • Start a Group Order to invite your squad in on the fun. • Save your go-to Chipotle locations and food delivery addresses.

1. The phone verification is a bit slow as well, so I wouldn't recommend using the app in the store as you can only collect points before you pay.Overall, really slick and ordering is easy.

2. Food prices are outrageous, and it's really annoying that you keep replacing good items with trash (the new "quesadilla").Easy and intuitive to use when ordering using the app.

3. I will admit I am stubborn, but sometimes, on your day off, you just want to order online and not have to walk in somewhere 😂 Please fix the app Chipotle, Sincerely, a typical milennial🤣❤️App used to be good, now it's terrible...just like the actual restaurant.

4. Number 2, I've tried scanning at the register 3 times and it has never actually added the points from my order.

5. It's interesting that when you use your points, the amount comes out immediately but not the case when points are to be added after making a purchase.This app seems to hang up when you try To log in to it.

6. It would also be nice if you could cover the rest of the payment with a credit card if the gift card balance doesn't cover the entire purchase.

7. Just today, I've tried to order 3-4 times, and the order doesn't go through, and my account keeps getting charged.

8. 4/26/23 Update: We used a group order and it worked slick this time.

9. Also it takes over 2 days to get your points added to your account.

10. Basically, I know chipotle wants data, and I REALLY want their rewards, but the app just doesn't work with their workflow and it has never actually worked for me.

11. There's virtually no points accumulation, and without any sort of deals or promotions, this app is just a waste of space on your phone.

1. Fix Chipotle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chipotle: Restarting the app will resolve most errors.
2. Update the Chipotle App. Here is how:
   1. On Android goto PlayStore » Search for "Chipotle" » Open Chipotle - Fresh Food Fast » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chipotle » click "UPDATE".
3. Clear Chipotle - Fresh Food Fast app cache: Clearing cached data will force your app to retrieve the latest data directly from Chipotle servers.
   1. On Android, goto Settings » Apps » Select "Chipotle - Fresh Food Fast" » click Storage » click "Clear Cache".
4. Check Chipotle app permissions. If any of these permissions required to use your device's features are disenabled, Chipotle might not work.
5. Uninstall and reinstall Chipotle. If nothing else has worked, completely uninstall Chipotle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chipotle not working

2. Fix Chipotle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chipotle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chipotle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chipotle may not be able to connect to the Internet when running in the background.