Published by McDonalds UAE

Report an issue with McDelivery UAE.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with McDelivery UAE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of McDonalds UAE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact McDelivery UAE image 1 contact McDelivery UAE image 2

About McDelivery UAE

1. This app is published by McDonald’s Delivery service for customers in the UAE to place orders via Android devices (application is not supported by blackberry and windows system).

2. Customers are required to register with email and password before placing an order.

3. Now you can conveniently place your order on the go and track it from the restaurant to your doorstep.

4. Please make sure to select your location before you place your order. !!!!

5. The same login credentials can be used for the app and web ( ) ordering.

6. Please note that payment by credit card is available NOW on the McDelivery Mobile App !!!

McDelivery UAE Customer Insights

1. Using this app guarantees you will not receive your order (but they will say delivery is confirmed, which it's not) and there is basically no way to get any customer service (no one picks up the phone at the customer service center).

2. Its buttons don't align well with my Samsung Galaxy S20+ Phone and when I try to add my address to the address book, after finding it on the map, there is no way to confirm the selection or address so you can't proceed.I'm trying to add my address for an hour, I put the pin over my building, not detecting my location, and even all buildings in the area.

3. The best part is the customer service number never gets connected, it only goes up to the option of language selection and then automatically drops.

4. A normal meal order takes 2 hrs of delivery, while the restaurant is just a 15min walking distance.

5. The food always arrives cold and the customer service number only puts you through to a local store.

6. If they do not forget your order anyway, which they do.the application and service has gone extremely bad for mcdonalds.

7. I suspect its marked delivered when the delivery guy picks it up, as with other talabat orders.

8. If you try logging in as a guest, when you want to choose your location, the map malfunctions and you are not able to select the location at the current pinned area.Horrible app and very poorly programmed.

9. Why? The expected delivery time upfront shows 1 h when the outlet is just around the corner and this is supposed to be a fast food company.

10. Call center will only give you the same status as the app without knowing the driver's location or contact numberNeeds improvement.

11. Please update your app otherwise get on Deliveroo or Talabat.First and last order from this app.

Steps to Troubleshoot & Fix McDelivery UAE Issues

1. Fix McDelivery UAE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart McDelivery UAE: Restarting the app will resolve most errors.
  2. Update the McDelivery UAE App. Here is how:
    1. On Android goto PlayStore » Search for "McDelivery UAE" » Open McDelivery UAE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for McDelivery UAE » click "UPDATE".
  3. Clear McDelivery UAE app cache: Clearing cached data will force your app to retrieve the latest data directly from McDelivery UAE servers.
    1. On Android, goto Settings » Apps » Select "McDelivery UAE" » click Storage » click "Clear Cache".
  4. Check McDelivery UAE app permissions. If any of these permissions required to use your device's features are disenabled, McDelivery UAE might not work.
  5. Uninstall and reinstall McDelivery UAE. If nothing else has worked, completely uninstall McDelivery UAE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing McDelivery UAE not working


2. Fix McDelivery UAE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make McDelivery UAE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to McDelivery UAE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, McDelivery UAE may not be able to connect to the Internet when running in the background.

Reported Issues