Published by MD MENA

Report an issue with baqala.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with baqala: Online Supermarket?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MD MENA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

baqala Customer Insights

1. Way cool, will most definitely use again.Best app!!! Thank you for making my life easier, and the fact we can chat live with the amazing people doing the shopping! life saving! Thank you!!!Great service! The app is user friendly, the best among the ones i used in Lebanon so far.

2. excellent service and easy to use appsuper simple and convenient app for busy days.

3. Super convenient, friendly service, great collection of products.

4. Extremely easy and convenient.definitely makes shopping and planning for meals much easier.

5. Great app saves time and very convenient for me living in baabda.

6. The app is easy to navigate and the support is excellent.Very practical and useful.

7. Makes my grocery shopping a breeze.Recommended to anyone that is busy to go to the supermarket.

8. Fast service and support and good variety of items.

9. great customer support and overall experience.

10. tres creatif ❤❤Just used for thr first time, and its awesome.

11. I sometimes have trouble finding the products i want.

Steps to Troubleshoot & Fix baqala Issues

1. Fix baqala Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart baqala: Restarting the app will resolve most errors.
  2. Update the baqala App. Here is how:
    1. On Android goto PlayStore » Search for "baqala" » Open baqala: Online Supermarket » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for baqala » click "UPDATE".
  3. Clear baqala: Online Supermarket app cache: Clearing cached data will force your app to retrieve the latest data directly from baqala servers.
    1. On Android, goto Settings » Apps » Select "baqala: Online Supermarket" » click Storage » click "Clear Cache".
  4. Check baqala app permissions. If any of these permissions required to use your device's features are disenabled, baqala might not work.
  5. Uninstall and reinstall baqala. If nothing else has worked, completely uninstall baqala then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing baqala not working


2. Fix baqala Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make baqala be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to baqala not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, baqala may not be able to connect to the Internet when running in the background.

Reported Issues