Published by Tenet HealthSystem Medical, Inc.

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Why should I report an Issue with get healthy @?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tenet HealthSystem Medical, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

get healthy @ Customer Insights

1. Won't allow the input of a birth date without using a calendar.

Steps to Troubleshoot & Fix get healthy @ Issues

1. Fix get healthy @ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart get healthy @: Restarting the app will resolve most errors.
  2. Update the get healthy @ App. Here is how:
    1. On Android goto PlayStore » Search for "get healthy @" » Open get healthy @ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for get healthy @ » click "UPDATE".
  3. Clear get healthy @ app cache: Clearing cached data will force your app to retrieve the latest data directly from get healthy @ servers.
    1. On Android, goto Settings » Apps » Select "get healthy @" » click Storage » click "Clear Cache".
  4. Check get healthy @ app permissions. If any of these permissions required to use your device's features are disenabled, get healthy @ might not work.
  5. Uninstall and reinstall get healthy @. If nothing else has worked, completely uninstall get healthy @ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing get healthy @ not working


2. Fix get healthy @ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make get healthy @ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to get healthy @ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, get healthy @ may not be able to connect to the Internet when running in the background.

Reported Issues