Published by Kyivstar

contact Healthy Vision Chat with our AI-based Healthy Vision Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Healthy Vision?



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Why chat with our AI Healthy Vision Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Healthy Vision.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. ThanksНе працює - "викидає" з будь-якого пункту меню в головне меню, нема вибору мови.Только английский язык? Как переключить?wow greatThe voice does not sink with the video and also it is crashing after recent updatePretty good like the video demonstration sМолодці дуже корисний додаток як для дорослих так і для дітей! Дякую розробникам.)))Very simple, my daughter even enjoys doing the exercises.

2. After choosing an assistant before starting the second exercise (kids), app immediately drops a user onto a start screen.

3. Please, fix it.Додайте будь-ласка можливість вибору мови.Very well done.

4. Daily exercise is important.

5. Unfortunately, it doesn't work properly.

6. Notice a difference within a day or two later.

Steps to Troubleshoot & Fix Healthy Vision Issues

1. Fix Healthy Vision Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Healthy Vision: Restarting the app will resolve most errors.
  2. Update the Healthy Vision App. Here is how:
    1. On Android goto PlayStore » Search for "Healthy Vision" » Open Healthy Vision » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Healthy Vision » click "UPDATE".
  3. Clear Healthy Vision app cache: Clearing cached data will force your app to retrieve the latest data directly from Healthy Vision servers.
    1. On Android, goto Settings » Apps » Select "Healthy Vision" » click Storage » click "Clear Cache".
  4. Check Healthy Vision app permissions. If any of these permissions required to use your device's features are disenabled, Healthy Vision might not work.
  5. Uninstall and reinstall Healthy Vision. If nothing else has worked, completely uninstall Healthy Vision then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Healthy Vision not working


2. Fix Healthy Vision Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Healthy Vision be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Healthy Vision not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Healthy Vision may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!