Contact Healthy Benefits+ Customer Service

Why should I report an Issue with Healthy Benefits+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Solutran, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Healthy Benefits+ gives you easy access to the benefits you need to help you live a healthier lifestyle.

2. You can instantly redeem your benefits on qualifying products with your card number or barcode when you checkout. It’s that easy!

3. With the Healthy Benefits+ mobile app, you can access your benefits anywhere, anytime.

4. You must be an eligible sponsored member to register for Healthy Benefits+™.

5. This is a sponsored program.

6. Review your welcome materials or login to your program website for a full description of benefits and shopping options.

1. The opening screen just sits there.This is a great help when shopping in store! I use the scanner option to see what is covered on my card so there are no big surprises at check out and I love it :) it's a huge improvement from last year and is greatly appreciated! I understand it's a new program and there are probably still bugs to work out, but KUDOS to you! this new card is very simple and easy to use and has that SCANNER! BEAUTIFUL! :) Thank you again...I couldn't find a lot of over-the-counter items I needed.

2. Then, when I got everything in my basket and tried to check out, I tried several times, but it still didn't work!! And, I lost my $205.00 benefits because of the expiration after 12:00am!! I'm totally frustrated how the system works!! UHC SHOULD CARRY OVER the POSITIVE BALANCES!! I had better get it BACK on my card before I have a nervous breakdown!! This app is nowhere near useful.!!I was, of course, grateful for this benefit; now I'm angry and frustrated.

3. The only way I can get in is by changing my password every time And logging in again! I have reinstalled, tried to change permissions, nothing work.

4. Every time, I get a notice either that an item is unavailable, or there's a price change; ok but, they don't let you know WHICH item! I've tried removing, then reordering, nope ... end up having to call and give my order item number by item number.

5. Of course this put me 2 months behind which I had NEVER been.Even with latest update u/p is being removed while using password services such as Google password, bitwarden and LastPass.

6. People want Gov't and universal health care?App won't let me use my fingerprint, or my password! Then it tells me the session has expired.

7. I lost $240 in 2 months, trying to pay my power bill but the power company never received it and the money was lost.

8. Total PITA! If I save a screenshot of the barcode, why does that work better then if they scan the barcode in the app? Your people aren't trained properly.

9. Since the first of the year, when we were able, supposedly, to pay our power bill with this program, it's been a disaster.

10. Now months later when I log in on the mobile app, most of the time it does not move forward to the next page.

11. Edit: I've even tried typing it in directly, still gets erased.

1. Fix Healthy Benefits+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Healthy Benefits+: Restarting the app will resolve most errors.
2. Update the Healthy Benefits+ App. Here is how:
   1. On Android goto PlayStore » Search for "Healthy Benefits+" » Open Healthy Benefits+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Healthy Benefits+ » click "UPDATE".
3. Clear Healthy Benefits+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Healthy Benefits+ servers.
   1. On Android, goto Settings » Apps » Select "Healthy Benefits+" » click Storage » click "Clear Cache".
4. Check Healthy Benefits+ app permissions. If any of these permissions required to use your device's features are disenabled, Healthy Benefits+ might not work.
5. Uninstall and reinstall Healthy Benefits+. If nothing else has worked, completely uninstall Healthy Benefits+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Healthy Benefits+ not working

2. Fix Healthy Benefits+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Healthy Benefits+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Healthy Benefits+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Healthy Benefits+ may not be able to connect to the Internet when running in the background.