Published by Cabot Communications Ltd

Report an issue with Telefunken Smart Remote.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Telefunken Smart Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cabot Communications Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Telefunken Smart Remote Customer Insights

1. android 7.0 pls give me a solutionits very good rewievs may be misleading but its instant no delay and all options.It works well, but is missing buttons to play, pause, fast forward and rewind.just does not connect and doesnot shown which models it support.Thanks for the remote.

2. I wish the interface was more comfortable though, and there's no Netflix buttonI think it s a great replace for that plastic thingie that somehow always land under the sofa :)) To my app shows all the buttons including pause, play, fw and rew.I tried like 5 different apps for my telefunken tv and none worked, but this one did.

3. Thanks!It was working perfectly but all the sudden it doesn't work any more.

4. At the beginning was a little bit hard to use a functional keys, but it's learn very quickly!The only app that actually works.

5. No need to buy newone.Doesn't work.

6. Great app! It is possible to get all functionality of the TV set.

7. No instructions or help on how to connect.

8. Simple and easy to use.

Steps to Troubleshoot & Fix Telefunken Smart Remote Issues

1. Fix Telefunken Smart Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Telefunken Smart Remote: Restarting the app will resolve most errors.
  2. Update the Telefunken Smart Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Telefunken Smart Remote" » Open Telefunken Smart Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telefunken Smart Remote » click "UPDATE".
  3. Clear Telefunken Smart Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Telefunken Smart Remote servers.
    1. On Android, goto Settings » Apps » Select "Telefunken Smart Remote" » click Storage » click "Clear Cache".
  4. Check Telefunken Smart Remote app permissions. If any of these permissions required to use your device's features are disenabled, Telefunken Smart Remote might not work.
  5. Uninstall and reinstall Telefunken Smart Remote. If nothing else has worked, completely uninstall Telefunken Smart Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Telefunken Smart Remote not working


2. Fix Telefunken Smart Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Telefunken Smart Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Telefunken Smart Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Telefunken Smart Remote may not be able to connect to the Internet when running in the background.

Reported Issues