Published by Cabot Communications Ltd

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Why should I report an Issue with Smart Center?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cabot Communications Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Smart Center Customer Insights

1. Uninstalled.This app made my tv completely unresponsive and then the app crashed.

2. Useless, does very little, and that's if it works at all.

3. An abuse of the word "smart".

Steps to Troubleshoot & Fix Smart Center Issues

1. Fix Smart Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Center: Restarting the app will resolve most errors.
  2. Update the Smart Center App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Center" » Open Smart Center » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Center » click "UPDATE".
  3. Clear Smart Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Center servers.
    1. On Android, goto Settings » Apps » Select "Smart Center" » click Storage » click "Clear Cache".
  4. Check Smart Center app permissions. If any of these permissions required to use your device's features are disenabled, Smart Center might not work.
  5. Uninstall and reinstall Smart Center. If nothing else has worked, completely uninstall Smart Center then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Center not working


2. Fix Smart Center Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Center not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Center may not be able to connect to the Internet when running in the background.

Reported Issues