Contact Symantec PGP Viewer Customer Service

Why should I report an Issue with Symantec PGP Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Symantec Enterprise Division, Broadcom Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Who knows how much that costs or how to set it up.it charges 29.99 how do Its not letting me cancel itexceptional best of evrrythingIt does not work with the email client on my Samsung s7! When trying to open a pgp file within email app it says that there is no such app to read it...only when downloaded it opens up in pgp viewer!White page after decryption Error : data/data/com.symantec.pgpviewersymantec/files/tmp/Message.pgp: open failed: ENONT no such file or directory.

2. The file exist for a short time but nothing else than error message is displayed.Works fineThe app crashes sometimes when trying to decrypt an email.

3. why does this not have any updates for newer versions of android? this like raises a major red flag for me.

4. Norton is always up to date about their security so yeah.I uninstalled the app and disenrolled and they still charged my account.

5. You can't reach anyone to fix the problem.

6. DO NOT INSTALL.Unable to use.

7. Apparently you need a server for it.

1. Fix Symantec PGP Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Symantec PGP Viewer: Restarting the app will resolve most errors.
2. Update the Symantec PGP Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Symantec PGP Viewer" » Open Symantec PGP Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Symantec PGP Viewer » click "UPDATE".
3. Clear Symantec PGP Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Symantec PGP Viewer servers.
   1. On Android, goto Settings » Apps » Select "Symantec PGP Viewer" » click Storage » click "Clear Cache".
4. Check Symantec PGP Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Symantec PGP Viewer might not work.
5. Uninstall and reinstall Symantec PGP Viewer. If nothing else has worked, completely uninstall Symantec PGP Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Symantec PGP Viewer not working

2. Fix Symantec PGP Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Symantec PGP Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Symantec PGP Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Symantec PGP Viewer may not be able to connect to the Internet when running in the background.