Contact Net Nanny Parental Control App Customer Service

Why should I report an Issue with Net Nanny Parental Control App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Content Watch Holdings Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't work.My son was able to delete the app off his phone so that he could continue using it after his screen time was up.

2. Probably because it thought we already used that name, which we did, but couldn't log back in to it or anything.Works for what we need! I am able to disable device and internet useage when necessary.

3. Unfortunately, I have only been able to install it on one device because it keeps causing so many problems, the app crashing to not allowing the device to work properly.

4. I hope I can get a refund.I purchased the subscription and have been using the app to manage one of my kids devices and it's not working right.

5. The limits I place do not take effect and it will lock the internet and pause the device during usage time.

6. On the phone if your phone is off but something is still connected to the internet it still counts as time.

7. I've tried rebooting, uninstalling and reinstalling.. Any help would be useful.This is a highly recommended app so thought I'd try it and even paid for the subscription right away... Big mistake.

8. My kids were able to do what they want while the app was on their phone.

9. Child's phone keeps sending messages that the app is not working correctly and wants to put it in a deep sleep.

10. I bought the plan that would be able to protect ALL our devices.

11. Installation was complicated, including unexplained security settings (it uses VPN stub to monitor Internet traffic).

1. Fix Net Nanny Parental Control App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Net Nanny Parental Control App: Restarting the app will resolve most errors.
2. Update the Net Nanny Parental Control App App. Here is how:
   1. On Android goto PlayStore » Search for "Net Nanny Parental Control App" » Open Net Nanny Parental Control App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Net Nanny Parental Control App » click "UPDATE".
3. Clear Net Nanny Parental Control App app cache: Clearing cached data will force your app to retrieve the latest data directly from Net Nanny Parental Control App servers.
   1. On Android, goto Settings » Apps » Select "Net Nanny Parental Control App" » click Storage » click "Clear Cache".
4. Check Net Nanny Parental Control App app permissions. If any of these permissions required to use your device's features are disenabled, Net Nanny Parental Control App might not work.
5. Uninstall and reinstall Net Nanny Parental Control App. If nothing else has worked, completely uninstall Net Nanny Parental Control App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Net Nanny Parental Control App not working

2. Fix Net Nanny Parental Control App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Net Nanny Parental Control App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Net Nanny Parental Control App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Net Nanny Parental Control App may not be able to connect to the Internet when running in the background.