Published by Nintendo Co., Ltd. on Dec 13, 2024

Report an issue with Nintendo Switch Parental Cont….
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Why should I report an Issue with Nintendo Switch Parental Cont…?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nintendo Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Nintendo Switch Parental Cont…

1. Nintendo Switch Parental Controls™ is a free app for smart devices to keep you engaged with your family's gaming activities on Nintendo Switch. ◆ A Nintendo Switch console with the latest available system version is required to use this app. 1.

2. Nintendo Switch functions can be restricted to prevent the console from playing games above a certain age rating. ◆ An Internet connection is required to use this app.

3. Parents and guardians can check the Nintendo Switch Parental Controls app to see if the time limit has been followed.

4. The summary function allows you to easily see what games have been played on the console recently and how much time was spent playing each day.

5. Set a play-time limit and the console will notify users that the time limit has been reached.

6. Is my child spending too much time playing games? 3.

7. If you choose to receive push notifications, you'll be notified when a new monthly summary is available.

8. Are the games my child is playing age-appropriate?

9. It is also possible to suspend gameplay automatically when the play-time limit is reached.

10. It's an easy way to see what kind of games your family is interested in.

11. View daily reports and monthly summaries of play activity.

Nintendo Switch Parental Cont… Customer Insights

1. Having control over individual user time limits would also be good... Certain users in our family will use up all the time before others have a chance to play and I have to unlock it for the day.I decided to try out this app, not for any of the actual parental controls, but for the usage monitoring.

2. Super!It could be good, but I want more control over what time it unlocks in the morning, and there should be an option to easily add additional time without just unlocking it for the day or changing the individual daily limit - and then having to change it back.

3. lastly if its left on the homescreen on accident it doesn't calculate that as time played but it does use up the time limit which then can be adjusted.The app is mostly pretty good, but I think it's missing some very simple features that seem like common sense.

4. Also, the recap/summary screens are confusing to navigate.Nice, basic app to keep track of individual users' screen time, what games are played, etc.

5. Exactly what I need it to be and nothing more.it's amazing because I can set the time limit and bed time, but nothing beats being able to turn it off or add more time to his account from work or wherever.

6. Wish we could set time limits per user is all! It's just a total time limit for the device itself.

7. You can turn off the time limit for a single day, though, which is convenient.Great but stopped working recently.

8. As others have mentioned bonus time would also be good so you don't have to worry about changing the time back later.Very nice, optional soft limits.

9. I love that it's so easy to change time limit, social media access, PIN, etc.

10. Pops up a notice on the switch stating how far over the time limit it is.

11. A more detailed recap would be helpful.Works pretty well but missing some key functions that are needed for controlling screen time.

Steps to Troubleshoot & Fix Nintendo Switch Parental Cont… Issues

1. Fix Nintendo Switch Parental Cont… Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nintendo Switch Parental Cont…: Restarting the app will resolve most errors.
  2. Update the Nintendo Switch Parental Cont… App. Here is how:
    1. On Android goto PlayStore » Search for "Nintendo Switch Parental Cont…" » Open Nintendo Switch Parental Cont… » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nintendo Switch Parental Cont… » click "UPDATE".
  3. Clear Nintendo Switch Parental Cont… app cache: Clearing cached data will force your app to retrieve the latest data directly from Nintendo Switch Parental Cont… servers.
    1. On Android, goto Settings » Apps » Select "Nintendo Switch Parental Cont…" » click Storage » click "Clear Cache".
  4. Check Nintendo Switch Parental Cont… app permissions. If any of these permissions required to use your device's features are disenabled, Nintendo Switch Parental Cont… might not work.
  5. Uninstall and reinstall Nintendo Switch Parental Cont…. If nothing else has worked, completely uninstall Nintendo Switch Parental Cont… then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nintendo Switch Parental Cont… not working


2. Fix Nintendo Switch Parental Cont… Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nintendo Switch Parental Cont… be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nintendo Switch Parental Cont… not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nintendo Switch Parental Cont… may not be able to connect to the Internet when running in the background.

Reported Issues

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