Contact Video locker Customer Service

Why should I report an Issue with Video locker - Photo locker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sybu Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It works very well and you have an option of choosing a pin/ pattern or even a fingerprint lock depending on your phone features.The apps are not good, none of you should use these apps, I used to do a lot of editing in these apps, but the apps suddenly turned off and I had to lose all my videos, none of you should use them.Excellent. Work perfectly on all my Samsung fones.

2. I will advise you add back up to email or Google in case of lost or fault of the phone, you can still have access to the back up data.I do recommend this app bc it's free & the main important thing is that I have not lost any pictures in here like the last one I was using & so far save as many pics as you want.

3. Keep up with the good app & thanks!Hi, I hard reset my mobile phone but when reinstalled your app it failed dismally to recover photos and video files.

4. !!!! You would get 5 stars , keep up great work !!!!I recommend this App for locking away photos and videos that you don't want seen.

5. Future wish list Take pics in video playback and selective repeat of selected video parts, etc.

6. ?other apps must flip.

7. Provide picture edit functions like crop, color, colrage etc .

8. Great app for us tablet owners pic,vids are horizontal .

1. Fix Video locker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video locker: Restarting the app will resolve most errors.
2. Update the Video locker App. Here is how:
   1. On Android goto PlayStore » Search for "Video locker" » Open Video locker - Photo locker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video locker » click "UPDATE".
3. Clear Video locker - Photo locker app cache: Clearing cached data will force your app to retrieve the latest data directly from Video locker servers.
   1. On Android, goto Settings » Apps » Select "Video locker - Photo locker" » click Storage » click "Clear Cache".
4. Check Video locker app permissions. If any of these permissions required to use your device's features are disenabled, Video locker might not work.
5. Uninstall and reinstall Video locker. If nothing else has worked, completely uninstall Video locker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video locker not working

2. Fix Video locker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video locker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video locker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video locker may not be able to connect to the Internet when running in the background.