Published by Sybu Apps on Dec 3, 2023

Report an issue with Photo Resize.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Photo Resize - Video Compress?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sybu Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Resize - Video Compress image 1 contact Photo Resize - Video Compress image 2

About Photo Resize - Video Compress

1. For example user can select 50 percentage compression, so the result photo size will be 50 percentage smaller than original photo size.

2. Photo Resizer/Compressor will compress your image with percentage values or manual size, and allows you to easily reduce photo size without losing quality.

3. The easy-to-use Video compressor / Image Resizer is a perfect choice for quickly reduce your video size, image size or resolution.

4. Also user can resize photo with specified width or height, App will calculate the aspect ration and resize the photo and saved it as a new photo.

5. Video compressor will compress your video with percentage values.

6. For example user can select 50 percentage compression, so the result video size will be 50 percentage smaller than original video size.

Photo Resize Customer Insights

1. This very simple, light weight and bargain price app made it possible... Easy to use, a few taps later the video was reduced to 22mb! Couldn't ask for anymore! Keep up the great work developers!Hi, I am premium user.

2. As even though I choose hd or custom percent it's resolution just set to 360p for some reason that makes the video quality so terrible not happy with it at all.Image Resizer is easy to use.

3. But I realised, on my first usage of this app, that even though 2 separate apps take more space than a two-in-one, the separates give better service! I want my files to compress while I am using a different app, like Panda Compress.

4. Please keep same date time day of the original photo or video for compressed ones.

5. I've been using it for cropping and resizing photos of items to list from my phone to sell on eBay.Few steps to complete operation.

6. But wish to display the result resolution besides file size as one may take into account of output quality.Worst app ever.

7. Could you please add batch compress for Video's, would be a great addition to an excellent app.

8. πŸ‘πŸ»πŸ‘πŸ»It did exactly what I wanted: compressed the video without compromising the quality.

9. Thank you developersThis probably the worst video compressing app I've ever used.

10. I expected better from this app...Perfect! I had a minute long video that was 103mb.

11. I could not even get a clear compressd picture! When I compressd a picture at 75 % it's size increased instead of decreasing.

Steps to Troubleshoot & Fix Photo Resize Issues

1. Fix Photo Resize Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Resize: Restarting the app will resolve most errors.
  2. Update the Photo Resize App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Resize" » Open Photo Resize - Video Compress » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Resize » click "UPDATE".
  3. Clear Photo Resize - Video Compress app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Resize servers.
    1. On Android, goto Settings » Apps » Select "Photo Resize - Video Compress" » click Storage » click "Clear Cache".
  4. Check Photo Resize app permissions. If any of these permissions required to use your device's features are disenabled, Photo Resize might not work.
  5. Uninstall and reinstall Photo Resize. If nothing else has worked, completely uninstall Photo Resize then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Resize not working


2. Fix Photo Resize Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Resize be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Resize not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Resize may not be able to connect to the Internet when running in the background.

Reported Issues