Published by Square, Inc. on Apr 16, 2024

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Why should I report an Issue with Square Invoices: Invoice Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Square, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Square Invoices: Invoice Maker

1. All the tools you need to run your business from one place. ► Create and send professional invoices from simple templates. ► Accept any payment: credit and debit cards, Google Pay, cash, check, or ACH payment. ► Track online invoice status: viewed, paid, unpaid, or overdue.

2. Customers can pay their invoices online or make payments in person with any major debit or credit card, Apple Pay, Google Pay, cash, check, or ACH payment.

3. With the app, you can easily send bills and estimates, track payment status, set auto-reminders for upcoming invoices, monitor your cash flow, and manage your finances.

4. Create and send professional invoices and estimates easily with simple-to-use invoice templates.

5. Request deposits from your clients, schedule multi-payment schedules from a single invoice, or set up recurring invoices for weekly or monthly billing.

6. ANY BUSINESS Whether you’re a small business, contractor, or freelancer, it's easy to create and send your customers estimates for a job and request deposits quickly.

7. Enter the customer's email and payment amount, and click "Send invoice" to finish.

8. Send unlimited invoices and estimates free with no monthly fees.

9. Set automatic payment reminders before, on, or after the due date of an invoice or send one-time payment reminders as needed.

10. The free Square Invoices app is your go-to invoice maker that lets you get paid from anywhere.

11. Only pay when you take a payment. 3. 3% + $0. 30 for card payments, and for ACH payments only 1% per transaction with a minimum fee.

Square Invoices Customer Insights

1. Very inconvenient, overpriced, not very user friendly, generic, and customer service is pretty bad too.I ran my pool company for 2 years exclusively on Square's business apps (Invoices, Appointments, main Square app).

2. Link up with your bank and the money gets there reasonably quickly.I run a service business and this invoice app is great I can do a service call write up the customer as soon as I'm done and email it directly to them.

3. if you're looking for simple to use business apps with a plethora of options and features, you literally cannot do better (for free).It works, but the app and the PC version are a completely different interface.

4. Thank you Square!makes running my business very easy to do from phone, tablet and PC.

5. it's hard to adequately describe, but the user friendliness and seamless integration with my Samsung phone saved me more headaches than I can count, and allowed me to focus on the details of running a new business and accelerating growth quickly.

6. On top of the outrageous fees, the app doesn't like to recognize certain email addresses, valid or not, and you have to end up using a different app to send your invoice or estimate.

7. There are a few other things that make it feel a little clunky but nothing so bothersome as this.Been using Square for a few years and I'm not happy at all.

8. they also allow you to accept payment plans, make contracts.The free version is pretty great, there are some bugs and they really need to update the software.

9. This app allows me to focus on my business, and minimizes the amount of time I need to spend on invoicing and follow-up.

10. I even started to shift the processing fee to the customer which is a convenience fee for using a credit card.

11. Just a couple things keeping it from being a five star.I love square, so rating a three is a little sad for me, but I noticed a pretty big glitch today.

Steps to Troubleshoot & Fix Square Invoices Issues

1. Fix Square Invoices Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Square Invoices: Restarting the app will resolve most errors.
  2. Update the Square Invoices App. Here is how:
    1. On Android goto PlayStore » Search for "Square Invoices" » Open Square Invoices: Invoice Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Square Invoices » click "UPDATE".
  3. Clear Square Invoices: Invoice Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Square Invoices servers.
    1. On Android, goto Settings » Apps » Select "Square Invoices: Invoice Maker" » click Storage » click "Clear Cache".
  4. Check Square Invoices app permissions. If any of these permissions required to use your device's features are disenabled, Square Invoices might not work.
  5. Uninstall and reinstall Square Invoices. If nothing else has worked, completely uninstall Square Invoices then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Square Invoices not working


2. Fix Square Invoices Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Square Invoices be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Square Invoices not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Square Invoices may not be able to connect to the Internet when running in the background.

Reported Issues