Published by Specialty Answering Service on Sep 28, 2023

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Why should I report an Issue with Answering Service Mobile App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Specialty Answering Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Answering Service Mobile App

1. Whether you're out of the office or just too busy to handle calls, the Specialty Answering Service 1 Mobile App for Android will help you stay on top of your business’ inbound communication, collaborate with your team, and keep your SAS receptionist in the know about anything important happening in your world.

2. We designed the Specialty Answering Service 1 mobile app for Android as a brand new way to experience the best small business answering service from your Android phone, and never lose touch with your customers.

3. Thousands of large and small businesses rely on SAS to manage customer service communications, facilitate sales, represent their brand, and deliver exceptional support experiences to their customers even after the office has closed.

4. The App is easy, secure, and free for all Specialty Answering Service customers.

5. SAS is a live-operator telephone answering service that gives customers 24-hour access to your business.

6. To use the app, you'll need to be a Specialty Answering Service customer. Not a customer?

7. With the power of the SAS App, you can now listen to calls, update your message delivery, and more.

8. Then start off with our free two-week trial!

9. After your account is programmed, we'll provide you with a username and password that will allow you to access to both the mobile app and our online messaging portal.

Answering Service Customer Insights

1. Also they were one of the cheaper options out there so that was an added bonus!It wants access to everything on my phone including my photos and videos! Why? This is a phone app not a gallery app! Plus it wants me to set up an account with password.

2. Not even any way to go to the website to register! What is the POINT?!Not working.. Don't try to download.. Also app get access to ur media and filesNo sign up! how do we log in if there is no sign up button that will allow you to register.There is nowhere to signup.

3. Reply please.Absolutely wonderful service a real life saver for a small business.

4. You can use your voice to record what the phone will speak out and the time interval within which it will take over , 2.

5. Works great! All these people leaving poor reviews because they can't sign-up with the app are ridiculous.

6. You need to go through the website and do the on board call to get everything setup first.

7. Also complaining because it isn't free? It's a free add-on to their service.

8. Love the service and all the customizations and dashboard.

9. Again, why? Appears way too invasive for a phone app.

10. No thank you!The call recordings sure were hard to find.

11. Always friendly and professional!This app has no way to register once you open it.

Steps to Troubleshoot & Fix Answering Service Issues

1. Fix Answering Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Answering Service: Restarting the app will resolve most errors.
  2. Update the Answering Service App. Here is how:
    1. On Android goto PlayStore » Search for "Answering Service" » Open Answering Service Mobile App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Answering Service » click "UPDATE".
  3. Clear Answering Service Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from Answering Service servers.
    1. On Android, goto Settings » Apps » Select "Answering Service Mobile App" » click Storage » click "Clear Cache".
  4. Check Answering Service app permissions. If any of these permissions required to use your device's features are disenabled, Answering Service might not work.
  5. Uninstall and reinstall Answering Service. If nothing else has worked, completely uninstall Answering Service then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Answering Service not working


2. Fix Answering Service Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Answering Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Answering Service not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Answering Service may not be able to connect to the Internet when running in the background.

Reported Issues