Published by Samsung Electronics Co., Ltd. on Dec 19, 2023

Report an issue with Samsung Push Service.
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Why should I report an Issue with Samsung Push Service?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Samsung Push Service

1. The Samsung push service provides the notification service only for Samsung services (Galaxy Apps, Samsung Link, Samsung Pay, etc. ) on Samsung devices.

2. You can check the installation of the app in 'Settings > Application manager' after downloading the Samsung push service.

3. If you delete the Samsung push service, you may not receive the new notification messages.

4. Enjoy the fast and precise notification service with the Samsung push service.

5. The Samsung push service provides the below services.

6. For optional permissions, the default functionality of the service is turned on, but not allowed.

7. The following permissions are required for the app service.

8. If your system software version is lower than Android 6. 0, please update the software to configure App permissions.

9. Previously allowed permissions can be reset on Apps menu in device settings after software update.

Samsung Push Service Customer Insights

1. Faith.This is an awful app! There are so many other GOOD ones available! Rubbish!! I don't know what's going on over at Samsung lately, but the updates are awful! Now notification settings does NOT allow me to prioritize notifications like it used to, and many, many other new glitches! That's a big FAIL! There are other drop-down notification panels in the PlayStore - it's time to try another, more functional one!I have no experience with this app, I can't open it but like several other apps I can't open, it updates constantly.

2. To have separate sounds for notifications from different apps... which I found really useful given some apps give alerts just when they activate, but I would like to differentiate between that and a text, when driving.. so I can know if I should pull over to see said text and not just see it was my car's movement activating something.I would like a better way of being notified whenever I receive text messages.

3. Ever notice that there is a constant stream of apps you "must have" and that are constantly being "updated" with permissions they need in order for your phone to work correctly or for you to have an "enhanced" experience.

4. I should've received 4 notifications so far, but haven't received any!!!! So tired of getting messages after you complain about an App that doesn't work & they want you to now contact another person & waste more time.

5. Having to power down phone, switch airplane mode, or use my background app killer to close this and everything else out, or my phone will act like it has no service, even when I have 4 bars, or it will say I am roaming and 1 bar, then, while staying in the same exact spot, I can switch phone to airplane mode for a few seconds, take airplane mode back off, and boom I have 4 bars LTE.Another app that I can't uninstall, disable, or restrict background activity.

6. Bloatware at best! Every app should have a truthful "Essential" label and a delete button if it's not so it could be deleted for good at the user's discretion.Most of the issues I have stem from the apps giving or not giving notifications.

7. Just fix it.Can't uninstall unusefull apps or apps that doesn't even work on my phone.

8. I want no notifications from all of those annoying robot texts that have invaded us in the last year or so.

9. It acts up in the background randomly for no apparent reason as I didn't allow it such permissions, thus draining my battery rapidly.

10. Can't move all your apps and data to SD card to make space on device.

11. I have permissions for this app and auto updates turned off, but that doesn't stop it.

Steps to Troubleshoot & Fix Samsung Push Service Issues

1. Fix Samsung Push Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samsung Push Service: Restarting the app will resolve most errors.
  2. Update the Samsung Push Service App. Here is how:
    1. On Android goto PlayStore » Search for "Samsung Push Service" » Open Samsung Push Service » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Push Service » click "UPDATE".
  3. Clear Samsung Push Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Push Service servers.
    1. On Android, goto Settings » Apps » Select "Samsung Push Service" » click Storage » click "Clear Cache".
  4. Check Samsung Push Service app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Push Service might not work.
  5. Uninstall and reinstall Samsung Push Service. If nothing else has worked, completely uninstall Samsung Push Service then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Push Service not working


2. Fix Samsung Push Service Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samsung Push Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samsung Push Service not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samsung Push Service may not be able to connect to the Internet when running in the background.

Reported Issues