Published by Smiling Mind on Aug 26, 2024

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Why should I report an Issue with Smiling Mind: Meditation App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smiling Mind to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Smiling Mind: Meditation App

1. Programs in the app are underpinned by mindfulness and positive psychology strategies and designed to build mental fitness and resilience; support good sleep, study and sports training; reduce stress and improve relationships; and promote the development of new social and emotional skills..

2. Smiling Mind has been helping minds thrive for over 10 years by equipping Australians with essential psychological skills to build their mental fitness.

3. Smiling Mind is Australia’s leading digital-led, prevention focussed mental health not-for-profit and the innovators behind Australia’s most trusted mental wellbeing app.

4. Smiling Mind is Australia’s leading digital-led, prevention focussed mental health not-for-profit and the innovators behind Australia’s most trusted mental wellbeing app.

5. Whether you have half an hour, or just a couple of minutes in the day, you can learn, build and practise the skills to build mental fitness and improve your mental health anytime, anywhere .

6. Imagine the benefits of a world in which generations of young people have the skills they need to thrive, face challenges with resilience and ultimately, suffer less from mental illness.

7. The Smiling Mind App is a free tool, developed by psychologists and educators and downloaded by millions of people..

8. We exist to help every mind thrive by providing accessible, life-long tools to support healthy minds.

9. Find programs tailored for children aged 3 years and older, young people and adults as well as dedicated family programs.

10. We help people learn these skills in fun and interactive ways that are accessible anywhere and anytime.

11. This is our vision for the future.

Smiling Mind Customer Insights

1. Most apps seem to think that visual reminders are enough, but blind people don't have the luxury of looking at their phones constantly, so thanks for talking to me.I really like the meditations on this app, and the tracking and reminders help me stick to a daily practice, but some functions don't work properly.

2. Great for beginners or anyone who likes a quick guided meditation.This (FREE!) app offers better meditations than some of the ones you have to pay for (I'm looking at you, HeadSpace).

3. In addition, it addition, it prevents other programs from playing and I have to force stop Smiling Minds from running in order to get anything to work.

4. I really appreciate the team behind this app and the fact that it's free for all is just amazing.Love this app, no ads and it's FREE! This has been the only app that I have come across that it's simple and straight to the point with a handful of meditation techniques per category.

5. Smiling Mind is great, gives different programs depending on what you like and really gets the ball rolling for beginner meditators.

6. And after initial setup when I added programs to "my programs," I can't add any more--I started a progem that I didn't initially add, and it won't log that first session or add the program to my list.

7. Overall all this is an awesome app and very underrated, recommend!I really want to like this app, it's one of the few meditation apps that doesn't have content hidden behind a subscription.

8. Force stopping the app didn't fix it either.FREE, Hello!! If you're paying for meditation you're doing it wrong.

9. The music I have heard so far loops too fast and isn't as soothing as I had hoped fir sleep meditations.

10. Had to reinstall once bc it wouldn't stop trying to dl a meditation, even after going into settings to clear it.

11. Samsung Galaxy S8This app is wonderful! So many amazing meditations and activities for all ages.

Steps to Troubleshoot & Fix Smiling Mind Issues

1. Fix Smiling Mind Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smiling Mind: Restarting the app will resolve most errors.
  2. Update the Smiling Mind App. Here is how:
    1. On Android goto PlayStore » Search for "Smiling Mind" » Open Smiling Mind: Meditation App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smiling Mind » click "UPDATE".
  3. Clear Smiling Mind: Meditation App app cache: Clearing cached data will force your app to retrieve the latest data directly from Smiling Mind servers.
    1. On Android, goto Settings » Apps » Select "Smiling Mind: Meditation App" » click Storage » click "Clear Cache".
  4. Check Smiling Mind app permissions. If any of these permissions required to use your device's features are disenabled, Smiling Mind might not work.
  5. Uninstall and reinstall Smiling Mind. If nothing else has worked, completely uninstall Smiling Mind then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smiling Mind not working


2. Fix Smiling Mind Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smiling Mind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smiling Mind not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smiling Mind may not be able to connect to the Internet when running in the background.

Reported Issues