Published by Noon E commerce on Oct 9, 2023

Report an issue with SIVVI Online Fashion Shopping.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SIVVI Online Fashion Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Noon E commerce to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SIVVI Online Fashion Shopping image 1 contact SIVVI Online Fashion Shopping image 2

SIVVI Online Fashion Shopping Customer Insights

1. However discounts are good and delivery is in time but range like mobile chargers, wires, USBs etc not being covered properly.First impression... App is not working !!!! Uninstalling the app and black listing SIVVI...Good App,Excellent experienceVery fast and smooth transaction👍👍👍Really bad experience when it comes to product/size exchange.

2. Otherwise easy layout and great discounts as usualI absolutely love SIVVI! The variety of items, the great quality of clothing items, the genuineness of branded products, the easy delivery and returns option.... I do not have any complaints so far.

3. I ordred items that say 3 hour delivery, 2nd day I got a call from driver asking me for my address (which I fully entered on website), after 4 hours I got a missed call, he decided to postpone the delivery to the day after.

4. Highly disappointed.Its nice how it pops up a window to show you the time you've added to your basket when you click on it, however it doesn't give you the option to alter your choice, like chnage the size or color.

5. Now sivvi they dispute over their policy and try to charge me 24 aed for nothing I asked for after I file excahnge request they charge me again the delivery charge and try to force me pay cash on delivery.

6. Tried to get the size replaced twice (that too after confirming on email and call) but they straightaway gave a refund even though the desired size/product was available and then changed the prices on the website.

7. Poor handling never a return customer to any noon apps.Product return policy is not very good, quick and feasible.

8. It's been 6 months since I have been in Dubai and I have brought a lot of items from Sivvi especially branded shoes and I am very happy.

9. Noin were selling used mobile as new and had hard time to return it.

10. Second time to try app related to noin.

11. Need a lot of improvement in this regard in contrast to other app of Noon itself.

Steps to Troubleshoot & Fix SIVVI Online Fashion Shopping Issues

1. Fix SIVVI Online Fashion Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SIVVI Online Fashion Shopping: Restarting the app will resolve most errors.
  2. Update the SIVVI Online Fashion Shopping App. Here is how:
    1. On Android goto PlayStore » Search for "SIVVI Online Fashion Shopping" » Open SIVVI Online Fashion Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SIVVI Online Fashion Shopping » click "UPDATE".
  3. Clear SIVVI Online Fashion Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from SIVVI Online Fashion Shopping servers.
    1. On Android, goto Settings » Apps » Select "SIVVI Online Fashion Shopping" » click Storage » click "Clear Cache".
  4. Check SIVVI Online Fashion Shopping app permissions. If any of these permissions required to use your device's features are disenabled, SIVVI Online Fashion Shopping might not work.
  5. Uninstall and reinstall SIVVI Online Fashion Shopping. If nothing else has worked, completely uninstall SIVVI Online Fashion Shopping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SIVVI Online Fashion Shopping not working


2. Fix SIVVI Online Fashion Shopping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SIVVI Online Fashion Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SIVVI Online Fashion Shopping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SIVVI Online Fashion Shopping may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer