1. However discounts are good and delivery is in time but range like mobile chargers, wires, USBs etc not being covered properly.First impression... App is not working !!!! Uninstalling the app and black listing SIVVI...Good App,Excellent experienceVery fast and smooth transaction👍👍👍Really bad experience when it comes to product/size exchange.
2. Otherwise easy layout and great discounts as usualI absolutely love SIVVI! The variety of items, the great quality of clothing items, the genuineness of branded products, the easy delivery and returns option.... I do not have any complaints so far.
3. I ordred items that say 3 hour delivery, 2nd day I got a call from driver asking me for my address (which I fully entered on website), after 4 hours I got a missed call, he decided to postpone the delivery to the day after.
4. Highly disappointed.Its nice how it pops up a window to show you the time you've added to your basket when you click on it, however it doesn't give you the option to alter your choice, like chnage the size or color.
5. Now sivvi they dispute over their policy and try to charge me 24 aed for nothing I asked for after I file excahnge request they charge me again the delivery charge and try to force me pay cash on delivery.
6. Tried to get the size replaced twice (that too after confirming on email and call) but they straightaway gave a refund even though the desired size/product was available and then changed the prices on the website.
7. Poor handling never a return customer to any noon apps.Product return policy is not very good, quick and feasible.
8. It's been 6 months since I have been in Dubai and I have brought a lot of items from Sivvi especially branded shoes and I am very happy.
9. Noin were selling used mobile as new and had hard time to return it.
10. Second time to try app related to noin.
11. Need a lot of improvement in this regard in contrast to other app of Noon itself.