Published by SimpleBills on May 10, 2024

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Why should I report an Issue with SimpleBills for Residents?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SimpleBills to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SimpleBills for Residents

1. After figuring there had to be an easier way to manage utilities, they created a complete utility management company that handles communication with utility providers and keeps all utilities in one place. (Have roommates? Pay only your portion!

2. SimpleBills was created in 2008 when two roommates couldn’t stop arguing over their utility bill.

3. The purpose of the SimpleBills for Residents app is to further enhance your experience by making access to information and payments even more convenient.

4. One guy would always end up paying the bill, while the other took forever to reimburse him.

5. With the app, you can check your personal utility usage and costs at any time and even pay your bill on-the-go.

SimpleBills Customer Insights

1. Love it.this app is really good if you do not have a laptop and you need to just pay that bill whether it be electricity rents or any of that fun stuff simple bills is a very easy to use and very good to use system I highly recommend getting it or if you already have a rent way to pay rent or electricity I would highly ask your people if there is a simple bills option because you get better deals and you can decrease the amount of electricity price you have to pay which is nice.App won't open.

2. We had to pry very hard to figure if we would be refunded the diffrence and they said yes except 2 weeks later when they were supposed to give us a refunded amount we got hit with $100 charge for just electric.I don't quite understand how my final bill was $35 despite no one being in the residence for over 2 months due to the pandemic.

3. Their support staff said that a high final bill could be due to applications still plugged in, but I made sure to turn them all off and unplugged what I could before leaving, which is why there was no electric bill the month prior.

4. Why does a computer need money? They I have a service fee to get the bill every month, then to view the bill, then to pay the bill.

5. At move out we got charged 3 months rent so that we wouldn't have to pay rent after we moved out but they decided to double that last month to cover any additional charges.

6. Perhaps I'm mistaken, but I have the feeling that they have a foot on the scale for their "final estimated bill".There is no support for this app.

7. They will continue to bill you even months after you've already moved out and despite you having paid everything.

8. My bills are way higher now than ever before when I paid them myself and they charge ME to be a customer each month.

9. WOWNone of the bills make sense at the time you receive them and the month they are charging for.

10. I don't want the bill in the first place.

11. Can't even pay my bill on time though the app.

Steps to Troubleshoot & Fix SimpleBills Issues

1. Fix SimpleBills Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SimpleBills: Restarting the app will resolve most errors.
  2. Update the SimpleBills App. Here is how:
    1. On Android goto PlayStore » Search for "SimpleBills" » Open SimpleBills for Residents » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SimpleBills » click "UPDATE".
  3. Clear SimpleBills for Residents app cache: Clearing cached data will force your app to retrieve the latest data directly from SimpleBills servers.
    1. On Android, goto Settings » Apps » Select "SimpleBills for Residents" » click Storage » click "Clear Cache".
  4. Check SimpleBills app permissions. If any of these permissions required to use your device's features are disenabled, SimpleBills might not work.
  5. Uninstall and reinstall SimpleBills. If nothing else has worked, completely uninstall SimpleBills then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SimpleBills not working


2. Fix SimpleBills Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SimpleBills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SimpleBills not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SimpleBills may not be able to connect to the Internet when running in the background.

Reported Issues