Contact Sahay

Published by Rays MFI

Updated: Feb 28, 2023

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with Sahay.

Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Sahay?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Rays MFI to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Sahay Features and Description

Rays Micro Finance Institution provides Mobile Wallet platform for its customers known as Sahay Pay. The wallet contains Customer, Agent and Merchant feature in a single app. The wallet is well designed to accommodate necessary requirements for making payments, funds transfer, airtime purchase as much more. The wallet boasts of the following features 1. Customer a) Transfer Money to registered and unregistered user (peer to peer) b) Cash Withdrawal at Sahay Agent, Rays MFI branch (cash out) c) Airtime Purchase - Ethiotelecom d) Merchant Payments (Pay with Sahay) e) Bill Payments - (Ethiotelecom Postpaid, Ethiopian Airlines) f) Digital Micro Loan g) Uqub/Hagbad/Tablebanking 2. Agent a) Cash Deposit b) Cash Withdrawal c) Airtime Purchase d) Customer Registration e) Customer PIN Reset f) Bill Payment 3. Merchant a) Receive Cash b) Funds Transfer c) Airtime Purchase d) Bill Payment The wallet is convenient, fast and secure. Download the app to start enjoying transacting with Sahay Pay

Troubleshoot and Solve Common Sahay Issues

How to Fix Sahay Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Sahay, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if Sahay is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Sahay user reports here >>. If other users are reporting that Sahay is down, you'll need to wait until Sahay itself fixes the issue.