Published by Highlands Residential Mortgage on Nov 27, 2023

Report an issue with Highlands Residential Mortgage.
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Why should I report an Issue with Highlands Residential Mortgage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Highlands Residential Mortgage to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Highlands Residential Mortgage

1. Please note: This app is specifically designed for the origination loan process and does not include first payment or loan servicing features. • Easy access to contact information for your Highlands Loan Officer and Real Estate Agent. (You can also share this contact info direct from the app to your friends and family if they need a referral! • Dynamic loan calculators allow you to see if homeownership is an affordable option for you (based on your income and monthly expenses) or the possible savings refinancing your current mortgage could generate! • Compare different lending scenarios using various loan programs to help determine which product is the best for you. • Loan paperwork?

2. However, please be sure to contact your Highlands Residential Mortgage Loan Officer for a customized solution tailored to your specific financial situation, needs, and goals.

3. Securing a home loan can seem overwhelming, but Highlands Residential Mortgage is committed to making the process as smooth as possible.

4. This app is built for anyone looking to apply for a mortgage loan (purchase, rate-term refinance, or cash-out refinance), a realtor partner wanting to collaborate on the mortgage loan process and better support their clients, and our own loan officers to provide timely and effective support to our clients.

5. The Highlands Residential Mortgage app was designed to simplify the loan process for you!

6. Use the app to scan in and upload the required supporting documents from your phone – this will help expedite the loan approval process! • Get live updates on your loan progress so you don’t have to wonder.

7. The calculations provided by the Highlands Residential Mortgage app are useful in giving you an idea of what homeownership or refinancing might mean for you.

8. Your Loan Officer can also assist you with any questions you have about your loan and the loan approval process.

9. Highlands Residential Mortgage - Your Family. Your Future. Our Focus.

10. Thank you for trusting Highlands Residential Mortgage with your business!

Highlands Residential Mortgage Customer Insights

1. No issues ND seamless experience with desktop websiteIf you need a loan go see Lisa Gronotti.

2. She is amazing and can help anyone find a mortgage and even a realtor to get you to that next level in your life of home ownership.

3. When even I did not want to anymore and thanks to her I have my forever home and the most amazing rate I could ever imaginedQuick and simple to use.

4. It was nice for mobile use cases like uploading a picture of my driver's license.

5. But do it with grace ,patience (and boy did it take some with me) , caring for the coustmer that she is working with.

6. I am sure some were alot easier than me but she never faltered and kept the course.

7. It allowed me to use the best interface based on what I needed to do.

Steps to Troubleshoot & Fix Highlands Residential Mortgage Issues

1. Fix Highlands Residential Mortgage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Highlands Residential Mortgage: Restarting the app will resolve most errors.
  2. Update the Highlands Residential Mortgage App. Here is how:
    1. On Android goto PlayStore » Search for "Highlands Residential Mortgage" » Open Highlands Residential Mortgage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Highlands Residential Mortgage » click "UPDATE".
  3. Clear Highlands Residential Mortgage app cache: Clearing cached data will force your app to retrieve the latest data directly from Highlands Residential Mortgage servers.
    1. On Android, goto Settings » Apps » Select "Highlands Residential Mortgage" » click Storage » click "Clear Cache".
  4. Check Highlands Residential Mortgage app permissions. If any of these permissions required to use your device's features are disenabled, Highlands Residential Mortgage might not work.
  5. Uninstall and reinstall Highlands Residential Mortgage. If nothing else has worked, completely uninstall Highlands Residential Mortgage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Highlands Residential Mortgage not working


2. Fix Highlands Residential Mortgage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Highlands Residential Mortgage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Highlands Residential Mortgage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Highlands Residential Mortgage may not be able to connect to the Internet when running in the background.

Reported Issues