Contact TRU Finance Customer Service

Why should I report an Issue with TRU Finance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Financial Technologies SAE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With TRU, you can customize your financial experience, whether it’s planning your payments, managing purchases, or exploring exciting deals—all while enjoying a seamless and secure app.

2. Whether you prefer zero down payment, zero interest, or zero fees, TRU Flex empowers you to create a payment plan perfectly aligned with your needs.

3. Whether you’re shopping for everyday essentials or high-value items, TRU connects you to the best deals and experiences.

4. TRU is your ultimate financial partner, designed to put flexibility and control at your fingertips.

5. Simplify your checkout process with TRU’s easy scan-and-pay feature.

6. Access a diverse network of trusted merchants across Egypt.

7. The game-changing feature enables you to choose how to pay.

8. Complete your transactions quickly and securely with just a few taps.

9. Save more every day with new deals and promotions tailored for you.

10. Manage your finances the right way..

11. It’s not right unless it’s TRU!

1. Add to that, I was surprised by a message on the application stating that the balance is0I would give those four stars for real and even five if it's working for real as you stated, The interface and the process is very simplified compared to other apps and also the permissions aren't over usual too, but the order is pending for over 10 days until now, My first item was ordered on 27th of July, second item on 1 July, until now they're pending, I have no idea if they're coming before the feast or not, I really need to know, Please let me know asap, My number is ending w/01****86730.Great job, and the application is good enough, I make my first purchase from "Shahry" but they must adapt the interest rate to equivalent with the credit market.

2. But at the first and at the end good job and every thing get step by step.It's taking forever to process an order, it's always pending, and when I called customer service, they say it's a technical problem and they have no idea when it could be fixed!!!The app does not accept the invitation code.I type it correct.

3. Easy to apply with a good credit limitDaily calls from customer service that the contract I signed has been lost and they need me to go to the company's headquarters to sign a new contract.

4. Please solveWonderful app to installmentsCan you guys include amazon product page link on your app i need to know the full specification of the itemVery good service they submitted my request immediately and customer service is helpful and answer all my questions.

5. And what is my fault.. All you have is to pay my installments, but I am not required to sign a new contract.. One of the worst apps ever.

6. Every day, every second, every hour, a message and e-mail reminding you to pay a week in advance.

7. something disgusting .

1. Fix TRU Finance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TRU Finance: Restarting the app will resolve most errors.
2. Update the TRU Finance App. Here is how:
   1. On Android goto PlayStore » Search for "TRU Finance" » Open TRU Finance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TRU Finance » click "UPDATE".
3. Clear TRU Finance app cache: Clearing cached data will force your app to retrieve the latest data directly from TRU Finance servers.
   1. On Android, goto Settings » Apps » Select "TRU Finance" » click Storage » click "Clear Cache".
4. Check TRU Finance app permissions. If any of these permissions required to use your device's features are disenabled, TRU Finance might not work.
5. Uninstall and reinstall TRU Finance. If nothing else has worked, completely uninstall TRU Finance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TRU Finance not working

2. Fix TRU Finance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TRU Finance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TRU Finance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TRU Finance may not be able to connect to the Internet when running in the background.