Contact Sense Messaging Customer Service

Why should I report an Issue with Sense Messaging?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of sense.messaging to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For as much money companies pay for Sense, you wouldn't think the app would be practically useless.I just moved this app from an iPhone and have found the Android app needs to be enhanced, particularly being able to access settings.

2. It's a business tool app users need to be able to update w/o going into the browser extension.I no longer receive notifications from this app.

3. Nothing has worked.Every time I open to read a message it just sits on a white screen and I have to close and wait for it to load.

4. My company uses this app and I'm stuck with it and not happy!!!I gotta move this from a five star to 2.

5. When opening this from a text notification, it just sits at a blank screen.

6. Tried uninstalling and reinstalling multiple times, and it is still not effective.

7. This needs to be fixed soon.No longer receiving notifications.

8. Extremely slow, lags, and freezes often.

9. Tried clearing days and cache.

10. Hopefully they fix this.Trash. For what my employer pays to use this, it's not worth it.

11. I got a new phone and it will not download onto my new phone.

1. Fix Sense Messaging Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sense Messaging: Restarting the app will resolve most errors.
2. Update the Sense Messaging App. Here is how:
   1. On Android goto PlayStore » Search for "Sense Messaging" » Open Sense Messaging » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sense Messaging » click "UPDATE".
3. Clear Sense Messaging app cache: Clearing cached data will force your app to retrieve the latest data directly from Sense Messaging servers.
   1. On Android, goto Settings » Apps » Select "Sense Messaging" » click Storage » click "Clear Cache".
4. Check Sense Messaging app permissions. If any of these permissions required to use your device's features are disenabled, Sense Messaging might not work.
5. Uninstall and reinstall Sense Messaging. If nothing else has worked, completely uninstall Sense Messaging then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sense Messaging not working

2. Fix Sense Messaging Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sense Messaging be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sense Messaging not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sense Messaging may not be able to connect to the Internet when running in the background.