Published by Samsung Electronics Co., Ltd. on Nov 25, 2024

Report an issue with Samsung Internet Browser Beta.
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Why should I report an Issue with Samsung Internet Browser Beta?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Samsung Internet Browser Beta

1. Samsung Internet provides the best web browsing experience for you with Video Assistant, Dark Mode, Customize menu, Extensions such as Translator, and by protecting your privacy with Secret mode, Smart Anti-Tracking and Smart Protection. * Enhanced protection of Internet synced data - End-to-end encryption applied (OneUI 6.

2. End-to-end encryption protects Internet synced data (saved pages, bookmarks, open tabs, quick access, history) in the Samsung Cloud. ※ End-to-end encryption is available from Samsung Cloud app v5. 5. 10 or higher.

3. Samsung Internet for Android allows 3rd party apps to provide filters for content blocking, making browsing safer and more streamlined.

4. Samsung Internet helps you protect your security and privacy while browsing the Internet.

5. To improve usability, A/B testing may be conducted on Samsung Internet v21. 0 or later.

6. You can install Samsung Internet Beta along with the Samsung Internet stable version.

7. Information collected through A/B testing is data that can determine the usage rate of features, excluding users’ personal information.

8. We will warn you before you can view known malicious sites to prevent you from visiting web sites which may try to steal your data.

9. Intelligently identify domains which have cross-site tracking ability and block storage (cookie) access.

10. The following permissions are required for the app service.

11. For optional permissions, the default functionality of the service is turned on, but not allowed.

Samsung Internet Browser Beta Customer Insights

1. This latest beta version , instead of showing just the google search bar, delivers news stories and other things I'm not interested in, including videos! I've searched and tried all google and browser settings and have found no way of eliminating this feature.

2. I agree with another user on the way the browser handles certain pages, I don't like that it hides your toolbar and tabs and forces you to scroll to top just to leave the page.Like four months have passed since they announce video assistant is being develop again.

3. I have been using Samsung's Internet browser for a while because of how it operates in Dex mode, but I've been having a big problem.

4. Other than that, I love this browser, especially for Dex mode.I truly do find Samsung's internet browser to be the absolute best on Android.

5. I really, really, don't want to play MP3s, I want to download them, but you no longer let me.Such a great browser! Can't wait for the beta features to make their way to the stable version.

6. That totally ruins any chance of using this browser.What happened to Video Assistant? This was a very useful feature and set it so much apart from the rest of the browsers out there.

7. Otherwise this is the perfect web browser! Edit:I'm really enjoying the full screen option in beta!It's working very well once again.

8. I can now browse other apps while continuing to watch my streaming TV news channel on the browser.

9. The main issue is if you're using a third party launcher on Samsung device there is no option to add a web page shortcut to your home screen.

10. Now, I'm hoping there's another browser with these missing features out there.I've always used Google Search for my home page.

11. I do a lot of work in Google Docs, Slides, etc., and the browser has started pinching in to zoom all the way in whenever I try to edit.

Steps to Troubleshoot & Fix Samsung Internet Browser Beta Issues

1. Fix Samsung Internet Browser Beta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samsung Internet Browser Beta: Restarting the app will resolve most errors.
  2. Update the Samsung Internet Browser Beta App. Here is how:
    1. On Android goto PlayStore » Search for "Samsung Internet Browser Beta" » Open Samsung Internet Browser Beta » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Internet Browser Beta » click "UPDATE".
  3. Clear Samsung Internet Browser Beta app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Internet Browser Beta servers.
    1. On Android, goto Settings » Apps » Select "Samsung Internet Browser Beta" » click Storage » click "Clear Cache".
  4. Check Samsung Internet Browser Beta app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Internet Browser Beta might not work.
  5. Uninstall and reinstall Samsung Internet Browser Beta. If nothing else has worked, completely uninstall Samsung Internet Browser Beta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Internet Browser Beta not working


2. Fix Samsung Internet Browser Beta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samsung Internet Browser Beta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samsung Internet Browser Beta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samsung Internet Browser Beta may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to study.Because,I have some exams.But,Samsung Internet Beta in my phone.That app make me to see other apps like youtube,facebook.So,plz delete samsung internet beta fro my phone.

    — by Thanushanth Karunanithy 11 months ago