Published by Orion Labs, Inc. on Mar 28, 2024

Report an issue with Orion Push to Talk.
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Why should I report an Issue with Orion Push to Talk?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Orion Labs, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Orion Push to Talk image 1 contact Orion Push to Talk image 2

About Orion Push to Talk

1. The Orion platform enables our hospitality teams to provide a high level of service for our guests and operate at peak efficiency. • Coordinate Effective Operational Control: Centralize operational visibility, management, and decision-making with the web-based console. • Automate Processes: Allow employees to focus on higher value tasks with bots automating routine tasks. • Amplify Employee Intelligence: Empower your deskless workers with real-time information from your internal systems and subject-matter experts, turning your critical deskless workers into a truly connected workforce. • Optimize Operations with Analytics: Gain insight into company performance. • Interoperate with Land Mobile Radios (LMR) and VoIP (Voice Over Internet Protocol) and SIP (Session Initiation Protocol).

2. Onyx uses your device’s network connection (LTE, Wi-Fi, satellite, or mesh) to send secure voice messages over any distance. “Our resort hotels provide premium accommodations to over a million guests every year, and we seek solutions that maximize guest satisfaction.

3. Orion’s powerful business collaboration platform takes deskless workforces beyond standard real-time communication and operational control and enables process automation, intelligence amplification, and analytics.

4. The Orion app can augment or replace two-way radios, providing unlimited range and cutting communication costs. “Our drivers need Orion in the event of an emergency.

5. Use the in-app map to locate staff in real time and maintain efficient operations among distributed teams like drivers, maintenance crews, security officers, retail associates, and hotel housekeepers.

6. From managing logistics to serving customers, Orion helps keep your organization coordinated in real time, so team members stay focused, efficient, and safe.

7. To learn more about Orion’s advanced capabilities, visit orionlabs. io. “Frontline worker communication and automation is now an essential priority as enterprises increasingly focus on improving efficiency and agility.

8. Intelligent collaboration is critical for frontline workers in industries like transportation, energy, security, retail, hospitality, facilities management, and more.

9. Orion’s platform is purpose-built to deliver enterprise digital transformation to these critical frontline and deskless workers.

10. Orion works with headsets, ruggedized phones with PTT buttons, and other PTT accessories like Orion Onyx, the lightweight push-to-talk wearable.

11. Empower your teams with global PTT communication, advanced mapping services, and end-to-end encryption (E2EE).

Orion Push to Talk Customer Insights

1. i had to remember spanish to switch it lolSeems not work in Samsung note 9, even follow the instruction to allow run in background.when screen turned off, no more message received!Terrible hard to hear many lost transmissions, too much static, mics stuck open, I could go on for a very long timeSuper useful and straight forward to use.

2. But want to know, the highest limit of member can be add in one free group? Is there any paid subscription for creating a group?Great app and working really well for our team during Covid 19 lockdown while working from remote places.

3. 2) A UI where I can have multiple groups and individual chats so that I can turn on and off chats according to neads 3) option to go offline on one chat group and then become active on the other chat groupPPT is fine.

4. 1) Admin of group who has access to remove members as in my group the same person has 5 entries.

5. New in app messaging feature is sweet and Onyx device connection is really reliable now tooExperience is very satisfying.

6. Really cool concept and the GPS accuracy is excellent but very disappointed with the audio :(this is an amazing application.

7. The device keeps disconnecting from the phones even when we are talking with the app open.The delay is awful.

8. Well done Team Orion! Highly recommended.Awesome app and great concept.

9. What a shame.great device and seems to be nice.

10. Good quality audio codecs, instant communication.

11. feel like then translator needs an easier way to switch languages.

Steps to Troubleshoot & Fix Orion Push to Talk Issues

1. Fix Orion Push to Talk Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orion Push to Talk: Restarting the app will resolve most errors.
  2. Update the Orion Push to Talk App. Here is how:
    1. On Android goto PlayStore » Search for "Orion Push to Talk" » Open Orion Push to Talk » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orion Push to Talk » click "UPDATE".
  3. Clear Orion Push to Talk app cache: Clearing cached data will force your app to retrieve the latest data directly from Orion Push to Talk servers.
    1. On Android, goto Settings » Apps » Select "Orion Push to Talk" » click Storage » click "Clear Cache".
  4. Check Orion Push to Talk app permissions. If any of these permissions required to use your device's features are disenabled, Orion Push to Talk might not work.
  5. Uninstall and reinstall Orion Push to Talk. If nothing else has worked, completely uninstall Orion Push to Talk then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orion Push to Talk not working


2. Fix Orion Push to Talk Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orion Push to Talk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orion Push to Talk not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orion Push to Talk may not be able to connect to the Internet when running in the background.

Reported Issues