Contact Galaxy Wearable Customer Service

Why should I report an Issue with Galaxy Wearable?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Features will not work properly without a stable connection between your wearable device and your mobile device. ※ The Galaxy Wearable application does not support the Gear VR or Gear 360. ※ only for Galaxy Buds models, The Galaxy Wearable application can be used with tablets . ※ Supported devices vary depending on your region, operator, and device model. ※ Please allow the Galaxy Wearable application permissions in Android Settings so you can use all the functions in Android 6. 0.

2. Install the Galaxy Wearable application on your mobile device, then pair your wearable devices via Bluetooth to enjoy all of its features. ※ Settings and features provided by the Galaxy Wearable application are only available when your wearable device is connected to your mobile device.

3. The Galaxy Wearable application connects your wearable devices to your mobile device.

4. It also manages and monitors the wearable device features and applications you've installed through Galaxy Apps.

5. Basic features of the service can be used even if optional access permissions are not granted.

6. The following access permissions are required to provide you with this service.

7. Depending on the wearable device you are connecting, the required access permissions may vary. * Optional permissions may be required depending on the wearable device you are connecting.

1. This only happened once so no big deal.I would give this 4 stars, except there is one thing that makes this the worst app ever, and that is that no matter how many times I turn off the auto workout feature (of which turns on even when doing light things like washing the dishes) it keeps turning it back on! And this in itself wouldn't be so bad, except it destroys my already short battery life in my galaxy watch.

2. Anyways app works great and I loved my galaxy buds, and now my galaxy buds 2.Update... With the Watch 5, I turned over in bed this morning when my alarm went off, the Fall Detection Engaged? X'd it out, but it was still calling my son at 3:10 AM.

3. It's so frustrating, every time I turn it off, there is an update a few days later, and you ppl have it turned back onCannot connect to my galaxy watch, I've been trying for an hour now.

4. I didn't originally have this problem when i first bought the watch, but for some reason, it won't connect anymore, even after resetting the watch, app, and phone.

5. When I first got my watch, I had no issues getting notifications on it from incoming texts or calls.

6. It shows battery percentage, and a button to toggle the touch buttons on and off, toggle between active noise cancelation, or the ambient noise amplification mode (forgot the name right now).

7. Fix it.Update as of 4/26/23: My watch is disconnecting from my phone a lot throughout the day.

8. Not a terrible app, but it could use some revamping.The Watch 4 Classic CANNOT set custom notification sounds anymore.

9. I've deleted and reset both my watch, AND my phone notifications are still not working.

10. This app is infuriating.Watch faces need more of a selection and could benefit with variations for occasions such as pride, etc.

11. This WAS a feature the watch used to have, but Samsung removed it in newer updates.

1. Fix Galaxy Wearable Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Galaxy Wearable: Restarting the app will resolve most errors.
2. Update the Galaxy Wearable App. Here is how:
   1. On Android goto PlayStore » Search for "Galaxy Wearable" » Open Galaxy Wearable » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galaxy Wearable » click "UPDATE".
3. Clear Galaxy Wearable app cache: Clearing cached data will force your app to retrieve the latest data directly from Galaxy Wearable servers.
   1. On Android, goto Settings » Apps » Select "Galaxy Wearable" » click Storage » click "Clear Cache".
4. Check Galaxy Wearable app permissions. If any of these permissions required to use your device's features are disenabled, Galaxy Wearable might not work.
5. Uninstall and reinstall Galaxy Wearable. If nothing else has worked, completely uninstall Galaxy Wearable then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Galaxy Wearable not working

2. Fix Galaxy Wearable Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Galaxy Wearable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Galaxy Wearable not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Galaxy Wearable may not be able to connect to the Internet when running in the background.