Contact Galaxy Wearable Customer Service

Why should I report an Issue with Galaxy Wearable?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And supported devices vary depending on your region, operator, and device model. ※ This application is for the Galaxy Watch, Gear S3, Gear S2, Gear Sport, Gear Fit2, Gear Fit2 Pro and Galaxy Buds. ※ Please allow the Galaxy Wearable application permissions in Android Settings so you can use all the functions in Android 6. 0.

2. Features will not work properly without a stable connection between your wearable device and your mobile device. ※ The Galaxy Wearable application does not support the Gear VR or Gear 360. ※ The Galaxy Wearable application cannot be used with tablets.

3. Install the Galaxy Wearable application on your mobile device, then pair your wearable devices via Bluetooth to enjoy all of its features. ※ Settings and features provided by the Galaxy Wearable application are only available when your wearable device is connected to your mobile device.

4. The Galaxy Wearable application connects your wearable devices to your mobile device.

5. It also manages and monitors the wearable device features and applications you've installed through Galaxy Apps.

6. The following permissions are required for the app service.

7. For optional permissions, the default functionality of the service is turned on, but not allowed. - Calendar : Used to sync and show your events on your watch. - Call logs : Used to show call history on your watch.

1. • Fix the error whereby you cannot control the buds with a Android 6.0.1 phone (Galaxy GPP).Need some changes.. Whenever there is call...or notification sounds in my galaxy live buds...after the call or notification the sounds suddenly drops by 20 percent or more and stays there until i disconnect the device and pair again...even my ph9ne volue is up to 100 the output of the sound reached only till 50 to 60 percent...pls update your software as before this update it was working properly.. thank youReinstalled this week after it stopped recording any exercise done, still no better not worth keeping just for updated weather can use without app, tried for the 4th time to sync with health app but still only weather working have to record exercise with the health app.Absolutely awful!!!!!!!............1 week ago went to charge up my fitbit.... not having any problems with that ...since then n...

2. After the money I paid for this watch and the reputation of Samsung, I really expected much better quality!It's a good and understandable app, at first I thought it works with internet connection only to find out.

3. i rlly don't know what to doGreat for costumizing your watch, the controls work welll, super recommend the app.Worthless. Only supports phones.

4. •Please add a feature which you can remove devices that are connected or add a password to the buds so that no one can change the settings on the manager.

5. It constantly crashes and randomly loses connection between my watch and phone.

6. •Also verify the phone that's mostly connected to confirm its the owner.

7. But after using it for a few months, I find I'm more frustrated with it than anything.

8. I originally gave this app 5 stars because I loved the features and ease of use.

1. Fix Galaxy Wearable Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Galaxy Wearable: Restarting the app will resolve most errors.
2. Update the Galaxy Wearable App. Here is how:
   1. On Android goto PlayStore » Search for "Galaxy Wearable" » Open Galaxy Wearable » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galaxy Wearable » click "UPDATE".
3. Clear Galaxy Wearable app cache: Clearing cached data will force your app to retrieve the latest data directly from Galaxy Wearable servers.
   1. On Android, goto Settings » Apps » Select "Galaxy Wearable" » click Storage » click "Clear Cache".
4. Check Galaxy Wearable app permissions. If any of these permissions required to use your device's features are disenabled, Galaxy Wearable might not work.
5. Uninstall and reinstall Galaxy Wearable. If nothing else has worked, completely uninstall Galaxy Wearable then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Galaxy Wearable not working

2. Fix Galaxy Wearable Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Galaxy Wearable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Galaxy Wearable not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Galaxy Wearable may not be able to connect to the Internet when running in the background.