Published by The Kroger Co.

Report an issue with Ruler Foods.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Ruler Foods?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ruler Foods image 1 contact Ruler Foods image 2

About Ruler Foods

1. With the Ruler Foods app, savings are now at your fingertips. ● Store Locator: Find your nearest Ruler Foods store. ● Weekly Ad: View your local weekly ad, which features the same brands you love—for less! ● Shopping List: Create your shopping list, access it on the go, and check it off as you shop.

2. Simple, smart and fresh is the Ruler Foods way—and now it’s even easier!

3. Try our new app and help us shape the Ruler Foods digital experience!

4. Ideas for future features?

5. Please share your feeback in comments below!

6. We read every piece of feedback but are not able to respond to everyone.

Ruler Foods Customer Insights

1. !! STORE HRS ONLY SHOWS CLOSED UNTIL 8:00AM, NO PHONE NUMBER, AD PAGE COMES UP BUT YOU CAN'T BLOW IT UP TO READ IT OR WHEN IT GOES TO VIEW ITEM IT JUST HAS THE SPINNING WHEEL OR YOU PICK VIEW AD OR PAGE VIEW, IT DOESN'T DO ANYTHING !! NOTHING IN MENU LISTS AVAILABLE TO CHOOSE.

2. Having to scroll up and down to find items to check off is annoying for instance carrots can be up at the top of the list and potatoes somewhere in the middle and onions at the bottom.

3. Wanted to check to see if my store had the items I was looking for before I went, but it doesn't show anything.

4. I can't shop to see items in store, link to my Kroger Rewards, find and clip coupons, NOTHING.

5. When I pull up the weekly ads, I am unable to access the the item view or the page view.

6. It makes sense for produce, meat, non perishables, and dairy to be grouped in the list but otherwise the app is greatI don't know what they did, but whatever it was, it rendered this app useless, unless you are choosing something from the weekly ad.

7. I'll keep using the Kroger app as at least it offers all the functionality a grocery store app should (even if I can't shop my local Ruler from it).Couldn't do anything with app.

8. Love that I can make a shopping list in the app but frustrated that I can't put items in a particular order.

9. You can no longer search for a specific item, have it show a pic, tell you what aisle, and price.

10. Was completely useless!PLEASE FIX YOUR APP! we want the search bar and shopping list to work again.

11. Uninstalled.FIX YOUR APP!! This is not a fully functioning app, unless it is only intended for browsing the weekly ad and finding a store.

Steps to Troubleshoot & Fix Ruler Foods Issues

1. Fix Ruler Foods Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ruler Foods: Restarting the app will resolve most errors.
  2. Update the Ruler Foods App. Here is how:
    1. On Android goto PlayStore » Search for "Ruler Foods" » Open Ruler Foods » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ruler Foods » click "UPDATE".
  3. Clear Ruler Foods app cache: Clearing cached data will force your app to retrieve the latest data directly from Ruler Foods servers.
    1. On Android, goto Settings » Apps » Select "Ruler Foods" » click Storage » click "Clear Cache".
  4. Check Ruler Foods app permissions. If any of these permissions required to use your device's features are disenabled, Ruler Foods might not work.
  5. Uninstall and reinstall Ruler Foods. If nothing else has worked, completely uninstall Ruler Foods then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ruler Foods not working


2. Fix Ruler Foods Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ruler Foods be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ruler Foods not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ruler Foods may not be able to connect to the Internet when running in the background.

Reported Issues