Published by Food Lion, LLC on Aug 8, 2024

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Why should I report an Issue with Food Lion To Go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Food Lion, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Food Lion To Go

1. Browse 1000s of products you love from your local Food Lion store at the same low prices you count on.

2. Simply schedule to receive your groceries for pickup at the store or delivery right to your home.

3. Time is money – save both with Food Lion To-Go!

4. Then place the order and we’ll do the shopping – getting fresh, affordable groceries has never been easier!

Food Lion To Go Customer Insights

1. It's not easy to choose substitutions, it's not easy to change your payment method, it's not easy to add to your order, and what's even worse is there is a service charge for delivery that they don't tell you about until check out and the percentage is unknown, this is along with the delivery feeEverything went fine with finding items and adding them into my cart.

2. This app is awful! If you have to step away, it kicks you out of your session instead of keeping you logged in like normal shopping apps! So it doesn't save your cart and you have to start all over again if you don't sit there and complete the whole shopping order when you have it active.

3. Some people just want to add to their cart as they think of items! Please fix this! It is infuriating to try to shop with this app!This app is unbelievably slow, it makes everything harder, you click on anything and try to go back it takes you back to the beginning, you have to log in all the time even in the middle of shopping.

4. The convenience of shopping online is removed, because I have to keep returning and attempting to place the order.

5. You have to refresh often if you're carting for a delivery or pickup order, because they will give your reservation away to someone else, and then it will show an error until you clear data for the app and restart it.

6. Every single time I'd try to order it would tell me there was an error processing the card with any card I used even if it worked everywhere else perfectly fine.

7. There is no possibility of getting a human onthe store phone.Not only is the app incredibly slow and difficult to navigate, but after the first few uses I became unable to order anything.

8. The shopper texts you as they are shopping for your items & if an item is unavailable they will let you know & give simlar options to replace it or you can cancel an item.

9. I use the app to keep up with the person shopping my order.

10. They did everything including loading groceries, great timing! 👍👍As a senior citizen trying to avoid COVID-19, I wanted this to work.

11. Currently, it is not allowing the user to go from the shopping cart to checkout.

Steps to Troubleshoot & Fix Food Lion To Go Issues

1. Fix Food Lion To Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Food Lion To Go: Restarting the app will resolve most errors.
  2. Update the Food Lion To Go App. Here is how:
    1. On Android goto PlayStore » Search for "Food Lion To Go" » Open Food Lion To Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Food Lion To Go » click "UPDATE".
  3. Clear Food Lion To Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Food Lion To Go servers.
    1. On Android, goto Settings » Apps » Select "Food Lion To Go" » click Storage » click "Clear Cache".
  4. Check Food Lion To Go app permissions. If any of these permissions required to use your device's features are disenabled, Food Lion To Go might not work.
  5. Uninstall and reinstall Food Lion To Go. If nothing else has worked, completely uninstall Food Lion To Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Food Lion To Go not working


2. Fix Food Lion To Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Food Lion To Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Food Lion To Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Food Lion To Go may not be able to connect to the Internet when running in the background.

Reported Issues

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