Published by Košík.cz s.r.o. on Jan 7, 2025

contact Košík.cz Chat with our AI-based Košík.cz Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Košík.cz?



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Why chat with our AI Košík.cz Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Košík.cz.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. No features like scanning what you would like ahead of time.Since their latest updates last week, I cannot login to my account and asked their help.

2. Also, there is no option to filter the certain product by the price like in online version.Nice app but there is no English version, even though it's widely used by English speakers.

3. When eventually you have got to the checkout it becomes unavailable! I will give my money to a company which can deliver! Zero stars!The app itself is OK but the actual delivery of ordered goods is terrible.

4. After the last update I can't open details of any product - the app closes immediately.Never logged in when I meed it and the UI is generally worse than web page.

5. Every single time the driver forgets to deliver one or two bags.

6. Everytime my all orders came in exact time and exact amount/brand.

7. Every single time.Great application and great service.

8. They asked me to log into my email which means log in from the email sent, but never arrived to my email inbox.

9. The app malfunction puts me off to use their services although their selection of things were good.

10. Thank you.Well organized by category, easy to find products, quick without glitches.

11. Košík is better than other shopping services in the Czech Republic.

Steps to Troubleshoot & Fix Košík.cz Issues

1. Fix Košík.cz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Košík.cz: Restarting the app will resolve most errors.
  2. Update the Košík.cz App. Here is how:
    1. On Android goto PlayStore » Search for "Košík.cz" » Open Košík.cz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Košík.cz » click "UPDATE".
  3. Clear Košík.cz app cache: Clearing cached data will force your app to retrieve the latest data directly from Košík.cz servers.
    1. On Android, goto Settings » Apps » Select "Košík.cz" » click Storage » click "Clear Cache".
  4. Check Košík.cz app permissions. If any of these permissions required to use your device's features are disenabled, Košík.cz might not work.
  5. Uninstall and reinstall Košík.cz. If nothing else has worked, completely uninstall Košík.cz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Košík.cz not working


2. Fix Košík.cz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Košík.cz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Košík.cz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Košík.cz may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!