Published by RSUPPORT Co., Ltd.

Report an issue with Plugin.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Plugin:AOT v23?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RSUPPORT Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Plugin:AOT v23 image 1 contact Plugin:AOT v23 image 2

About Plugin:AOT v23

1. This APP is not a stand-alone, It can only run if you are using Rsupport's mobile services.

2. This APP is needed for Rsupport's mobile services.

3. This APP will install the add-on if you use Rsupport's mobile services.

Plugin Customer Insights

1. see lots of people being concerned about this app and regard it as a virus, also, I've never opened it, just don't need itThis app is not compatible with my phone plus its an old app.

2. Please uninstall it its just taking up space.I do not take kindly to this app downloading itself on my phone.

3. As far as I'm concerned it is a virus.aComes under other apps.

4. Regarded as unwanted softwareread ap permissions! it knows your passwords better than you.

5. Requests permits for the entire smartphone.

6. so what will it use them for? my MasterCard got emptied to the last cent.

7. Be aware, its a scamWant it removed immediately.

8. I dont know of its purpose.

9. I don't use mobizen 2.

10. maybe this ap stung me.

11. CC company says the money went somewhere in India, I'm Aussie, I won't see that again.adware forced onto the phone by Alcatel themselves.It sucks.

Steps to Troubleshoot & Fix Plugin Issues

1. Fix Plugin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plugin: Restarting the app will resolve most errors.
  2. Update the Plugin App. Here is how:
    1. On Android goto PlayStore » Search for "Plugin" » Open Plugin:AOT v23 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plugin » click "UPDATE".
  3. Clear Plugin:AOT v23 app cache: Clearing cached data will force your app to retrieve the latest data directly from Plugin servers.
    1. On Android, goto Settings » Apps » Select "Plugin:AOT v23" » click Storage » click "Clear Cache".
  4. Check Plugin app permissions. If any of these permissions required to use your device's features are disenabled, Plugin might not work.
  5. Uninstall and reinstall Plugin. If nothing else has worked, completely uninstall Plugin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plugin not working


2. Fix Plugin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plugin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plugin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plugin may not be able to connect to the Internet when running in the background.

Reported Issues