Contact CVS/pharmacy Customer Service

Why should I report an Issue with CVS/pharmacy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CVS Pharmacy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get photo and prescription updates too. • Plan out your shopping and saving with the weekly ad for your local store. • Pay for your medications and have them delivered. • Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign. • Order refills, check their status and see your prescription history. • Video chat with a health care provider 24 hours a day, 7 days a week. • Find nearby MinuteClinic® for general care and clinical services. • View wait times and schedule a clinic visit (restrictions apply). • Check available health care services and insurance coverage. • Order prints and more from your device and online albums for same-day pickup (select stores and products).

2. The CVS Pharmacy® app makes them all easier. • Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”). • Enjoy 1-tap Rx checkout after the first time you prepay for your prescription. • Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. • Make sure you never miss a deal by opting in to notifications.

3. To access all of these great features, please be sure your device is running the latest OS.

4. Please note: Continued use of GPS running in background can decrease battery life.

5. Staying healthy. Saving time. Spending less.

6. We support Android versions 10. 0 and higher.

1. Was really interested in being able to shop online where I can select store pickup for the items that are available locally and save a ton by using the digital coupons but I guess it's back to Walmart I go! Small town living.I don't know if it's the app or the server (probably a misture of both), but every time I try to log on, I get an error message that the server can't be accessed and to try again.

2. I can get my medicine shipped, but can not add anything else to the order and everything I try to order it does this.I haven't even had the app 30 minutes and I can't check out because it won't allow me to update a shipping address and when I try to search for anything it closes the app sending an error message that this app has a bug and to try updating once the devlopers fix the issue.

3. When I finally turn off my VPN & expose myself to risk just to make CVS happy, I can only get to the OTP stage if I reset my Password, but after I do that, I'm back to Sq1 unable to get an OTP b/c the "Send Code" button is missing.

4. Tried rotating my screen to see if that might let me see the send button but the app doesn't rotate so I'm just beat.

5. Asked me if I preffered text or email verification but would not accept either choice I may try again If it doesn't work next time, I'll delete the app.

6. It tells me it wants to send a verification code to either my phone or email yet no matter which one you pick the screen never changes.

7. For something as important as medicine and it being the Digital Era, you'd think CVS would have a better app and server.This doesn't stop crashing.

8. I find myself uninstalling it frequently, just to make the mistake of re-installing it months later w the (false) hope it improved.The app is very slow to respond into query information.

9. I've tried logging several times over the past few months, and I get the same error message.

10. It freezes and crashes repeatedly, "apologizes" for the error, multiple different error messages appear, it signs you out constantly, etc., etc.

11. When dealing with prescriptions, doesn't give you great user functionality on trying to look up more information or the y to something.

1. Fix CVS/pharmacy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CVS/pharmacy: Restarting the app will resolve most errors.
2. Update the CVS/pharmacy App. Here is how:
   1. On Android goto PlayStore » Search for "CVS/pharmacy" » Open CVS/pharmacy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CVS/pharmacy » click "UPDATE".
3. Clear CVS/pharmacy app cache: Clearing cached data will force your app to retrieve the latest data directly from CVS/pharmacy servers.
   1. On Android, goto Settings » Apps » Select "CVS/pharmacy" » click Storage » click "Clear Cache".
4. Check CVS/pharmacy app permissions. If any of these permissions required to use your device's features are disenabled, CVS/pharmacy might not work.
5. Uninstall and reinstall CVS/pharmacy. If nothing else has worked, completely uninstall CVS/pharmacy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CVS/pharmacy not working

2. Fix CVS/pharmacy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CVS/pharmacy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CVS/pharmacy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CVS/pharmacy may not be able to connect to the Internet when running in the background.