Published by The NPD Group, Inc. on Nov 1, 2024

Report an issue with Receipt Pal Scanner & Rewards.
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Why should I report an Issue with Receipt Pal Scanner & Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The NPD Group, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Receipt Pal Scanner & Rewards image 1 contact Receipt Pal Scanner & Rewards image 2

About Receipt Pal Scanner & Rewards

1. Our receipt scanner app allows you to earn free gift cards from retailers like Amazon, Visa, Walmart, Target, Home Depot, Lowes, and many others just for scanning and submitting your everyday receipts, as well as taking surveys, for market research.

2. ReceiptPal lets you earn valuable gift cards and win cash prizes, just for scanning and submitting your paper receipts and e-receipts, as well as taking surveys.

3. Just submit your paper receipts and e-receipts, take surveys, earn points, and then redeem them for valuable rewards and gift cards.

4. Fetch your receipts and start earning free gift cards today with the ReceiptPal receipt scanner app.

5. This will help you earn free gift cards and rewards faster by submitting your e-receipts to fill up your green Point Cards.

6. Don't just throw out your receipts, earn free rewards & gift cards for them!

7. Start earning rewards today with the ReceiptPal receipt scanner app and get more out of your receipts!

8. Turn receipts into rewards with the ReceiptPal receipt scanner app!

9. Earning rewards and free gift cards is easy.

10. Snap a photo in the Receipts tab to submit your paper receipts. 4 valid receipts fill up one green Point Card.

11. Redeem your points for free gift cards from great retailers.

Receipt Pal Scanner & Rewards Customer Insights

1. Give it 2 stars since it is easy to use, when it works.3 days after I made a review of the app being very, very slow, the problem seems to have gone away! The app is an easy way to get points and rewards for receipts.

2. I use Fetch much more now because it takes too long for points to accumulate on Receipt Pal.Too frustrating- accounts constantly disconnect, it's often difficult to reconnect them, and it's slow.

3. Time to submit has decreased, and the amount of receipts that you are allowed to submit prior to being forced to enter into a lottery to win more points rather than to just receive the points for submitting is a lot less.

4. I had to force close multiple times, it didn't count my points for scanning email and Amazon, and didn't count a scan I did.This app is so slow.

5. You can even get points for digital receipts from your emails! The only feature I'm having a problem with now is linking my Starbucks account to it.

6. Anything I just did, or need to know, is somewhere in the middle of all that = VERY ANNOYING! ***Still have an issue with all the notifications - all out of order from December to now.I have been using this app for years but it's so slow now.

7. Plus I just tried reconnecting my email to get more points and during that process I got an alert saying someone was trying to sign in to my account on a Mac computer, which I don't have.

8. It literally takes over one minute to get it open, and it takes another minute to click the "messages" tab .... And uploading receipts takes just as long.

9. It's not worth the amount of time it takes to load the pages.

10. I'm 1000 points from getting the max reward so I'll continue to use it until then, then I'm canceling the account and never looking back.

11. Not to mention half the time the app won't connect to my accounts and it is just more bothersome than it is worth.

Steps to Troubleshoot & Fix Receipt Pal Scanner & Rewards Issues

1. Fix Receipt Pal Scanner & Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Receipt Pal Scanner & Rewards: Restarting the app will resolve most errors.
  2. Update the Receipt Pal Scanner & Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Receipt Pal Scanner & Rewards" » Open Receipt Pal Scanner & Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Receipt Pal Scanner & Rewards » click "UPDATE".
  3. Clear Receipt Pal Scanner & Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Receipt Pal Scanner & Rewards servers.
    1. On Android, goto Settings » Apps » Select "Receipt Pal Scanner & Rewards" » click Storage » click "Clear Cache".
  4. Check Receipt Pal Scanner & Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Receipt Pal Scanner & Rewards might not work.
  5. Uninstall and reinstall Receipt Pal Scanner & Rewards. If nothing else has worked, completely uninstall Receipt Pal Scanner & Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Receipt Pal Scanner & Rewards not working


2. Fix Receipt Pal Scanner & Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Receipt Pal Scanner & Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Receipt Pal Scanner & Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Receipt Pal Scanner & Rewards may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete my account

    — by Amanda 2 years ago

  • I don’t Wong to delete my account but I can’t unlock my rewards telling me my password is wrong it’s not wrong

    — by Tina DiGirolomo 2 years ago

  • I have tryed to contact you 5 diff times I have almost 9000 points I'm trying to redeem and it keeps telling me oops something is wrong with my account someone plse fix this

    — by Jennifer Stubbs 2 years ago

  • I've been trying to redeem my $10 Amazon gift card. I hit the redeem button and it asks me if I'm sure I want to use my points on that and I say yes and then it goes oops something wrong with your account. I have the required amount of points and my account is not locked. I've been sending tons of messages through the help center and Taylor I guess your robot does not respond back she only responded once giving me a list of links of frequently asked questions which I do not need. I am getting very upset because I can't get a hold of nobody and I need that gift card as soon as possible. Can you please help me.

    — by Cherie boness 3 years ago

  • I been trying to redeem my points for a while its not letting me do and i been having trouble with my receipt i scan them and them it will come out that its invalid when there are recent im try to get that amazon gifts card i been having that issue for a while so im try to finish all my points and get deleted your app its just scam

    — by Adan 3 years ago

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