Published by Bolide Technology Group on Aug 15, 2024

Report an issue with Bolide Quick Connect.
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Why should I report an Issue with Bolide Quick Connect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bolide Technology Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Bolide Quick Connect Customer Insights

1. What is the point of an expensive security system when I can't access my cameras through this app OR via a website!! I'm furious and there is no one at Bolide that helps!Power hog! Since I installed it, my other apps have a scramble of the Bolide red and black that occasionally covers them, especially when I am switching between active apps.Nuwave communications like this product and app so if you're just getting in the security business you should reach out to these guys.

2. The console you can pick a time frame and review and of the camera and the same time for activitiesConfused- I wish there was a tutorial or an interactive lesson on how to to use the app.

3. I'm probably going to replace it with another vendor.The live feeds of my cameras almost never work and the playback does not work at all.

4. It doesn't connect on public WiFi either.Should be able to operate like the console does.

5. The bolide camera has been malfunctioning for months now.

6. If I'm lucky I can see one camera at live time.

7. Multiple call backsOver cellular network I am no longer able to connect with console.

8. I do not recommend this at all.No reverse play, when switching cameras in playback, it defaults back to midnight.

9. ie: go back and view recordings take screen shots etc etcDoesn't have right time, can open visual to all of the rooms.

10. On nx32, (16 POE)...POE crashes..already multiple NVRS..must use separate Gigabit POE Switches.

11. Seems to work while I'm at work on the company guest WiFi and my home WiFi.

Steps to Troubleshoot & Fix Bolide Quick Connect Issues

1. Fix Bolide Quick Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bolide Quick Connect: Restarting the app will resolve most errors.
  2. Update the Bolide Quick Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Bolide Quick Connect" » Open Bolide Quick Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bolide Quick Connect » click "UPDATE".
  3. Clear Bolide Quick Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Bolide Quick Connect servers.
    1. On Android, goto Settings » Apps » Select "Bolide Quick Connect" » click Storage » click "Clear Cache".
  4. Check Bolide Quick Connect app permissions. If any of these permissions required to use your device's features are disenabled, Bolide Quick Connect might not work.
  5. Uninstall and reinstall Bolide Quick Connect. If nothing else has worked, completely uninstall Bolide Quick Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bolide Quick Connect not working


2. Fix Bolide Quick Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bolide Quick Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bolide Quick Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bolide Quick Connect may not be able to connect to the Internet when running in the background.

Reported Issues