Published by Cummins Inc

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Why should I report an Issue with Cummins QuickServe Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cummins Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Cummins QuickServe Customer Insights

1. (Samsung Note 9 with Android 10) I have to close the app entirely, then resubmit the engine serial number, then navigate back to where I should've been able to go with one button.

2. I haven't seen One review stating that this works, not one.Used to work great to navigate the engine parts segments not anymore.

3. It also would be nice if it could save the serial number instead of entering it every time.Why would you release an app for technicians and it doesn't work ever.

4. Looking forward to revising this review after navigation improvements.It's really handy and even has my old 1988 Big Cam listed but the app itself doesn't work properly.

5. Information available in app gets 4/5 stars, but not being able to go back to the previous menu due to no in-app navigation and app not responding to 'back' button on my device gets 2/5 stars.

6. Once you select a part or component segment there is no back button, its non operational so to search for other parts segments one has to close the window and launch the app again.Installed on my smartphone.

7. would be a great help for me, in the Navy, work with a lot of Cummins marine engines but this app doesn't work.

8. That would be a game changer and can influence me to give it a Four Star rating.I can't even get past the engine number login.

9. Entered the engine serial number and got the flashes for fault codes and it said none of them were applicable to the engine serial number.

10. I had high hopes for this app to be able to get genuine cummins parts but I am very disappointed and can't get past the 1st page.. I will be Uninstalling it.See all the other comments that are one star.

11. Kindly work on improving this important tool by even including the Photos of the Parts and Components.

Steps to Troubleshoot & Fix Cummins QuickServe Issues

1. Fix Cummins QuickServe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cummins QuickServe: Restarting the app will resolve most errors.
  2. Update the Cummins QuickServe App. Here is how:
    1. On Android goto PlayStore » Search for "Cummins QuickServe" » Open Cummins QuickServe Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cummins QuickServe » click "UPDATE".
  3. Clear Cummins QuickServe Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Cummins QuickServe servers.
    1. On Android, goto Settings » Apps » Select "Cummins QuickServe Mobile" » click Storage » click "Clear Cache".
  4. Check Cummins QuickServe app permissions. If any of these permissions required to use your device's features are disenabled, Cummins QuickServe might not work.
  5. Uninstall and reinstall Cummins QuickServe. If nothing else has worked, completely uninstall Cummins QuickServe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cummins QuickServe not working


2. Fix Cummins QuickServe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cummins QuickServe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cummins QuickServe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cummins QuickServe may not be able to connect to the Internet when running in the background.

Reported Issues